Emirates Concorde Hotel & Suites

Comentarios destacados

• JimenaF67

  12 junio 2016
  Muy buena la atencion del personal

  Hotel sumamente recomendable, cerca del aeropuerto, limpio, muy buen servicio de blanco , a pocos km de centros comerciales y lugares para comer económicos y la mejor parte se la llevan sus conserjes que por mas que no saben español nos estan atendiendo excelente! Solo le agregaria wifi free,lo demas muy satisfecha

  

• mcmelga

  22 diciembre 2016
  Básico!!!!

  Es una buena opción si van por pocos días a Dubai, aunque en la recamara que nos dieron no tenía las amenidades, despues lo solucionaron, el buffet que te ofrece esta bien, es un hotel básico, lo recomiendo considerando las observaciones.

  

• 953perea

  28 diciembre 2016
  Muy feliz de la atencion recibida!!!

  La atencion recibida en todo momento, Y teniamos pagada una habitacion estandar Y nos dieron una suite. La tranquilidad de las habitaciones, las vistas de la habitacion al hotel mas alto de Dubai, bien comunicado con el centro de la ciudad

  

• eyem2014

  28 diciembre 2020
  Our second sleepness nights

  We checked in yesterday at ECH to treat ourselves for a 4* hotel and paid double after spending 7 night in a 3* hotel. Sadly, the only 4* treatment we've received the solid firm uncomfortable mattress, back pain and sleepless nights for a higher price. What a horrible way to end our amazing holiday to Dubai this way. On the first night, I had to visit the manager at 2 am, but I've been asked to wait until 10 am to speak to the duty manager. After clock watching till 10 am I spoke to the duty manager who then asked the matters to be changed and a double topper to be added on, Unfortunately, this too didn't help the situation bc the matters is beyond the firm and the toppers release heat. Here I am at midnight tossing and turning waiting for another 10 am to come. I do hope the duty manager will resolve this problem or refund our payment for the rest of our stay and we will be more than happy to go back to the 3* hotel which was heaven in all aspects, especially the most comfortable mattress & bed sheet after all what matters to guests in the hotel is a comfortable bed and a peaceful sleep. Having said that, the concierge, securities and for man are all very friendly and helpful.

  

• theone1983

  11 marzo 2021
  Horrible

  I stayed in this hotel property many times before in the past and this is nothing close to what I experienced this time and I am still in shock. We booked 14 days stay in this hotel and arrived after midnight and were forced pay extra night even tho we informed the hotel about early check-in. This new so called management all they care about is money and zero customers support! During 14 days stay they changed our bedsheets once!!! We begged them daily bring water to our room. We wanted shift to 2 bedroom apartment for one day and experienced worst experience ever which costed us that all our 20kg of chocolate we brought with us melted in lobby because the management kept our bags in lobby entrance in heat waiting for us pay their difference with 90 AED!!!! before letting our luggage to be shifted to the room! I would suggest all travelers stay away from this hotel property not only did we waste our money, rude management, dirty rooms and zero customers support! I really hope the hotel owner of this property can read this and take immediate actions because to be honest reputation is everything in business and me personally as an business owner would never ever recommend this property to anyone after how we were treated during our stay.