Fairfield Inn & Suites Chicago St. Charles

Comentarios destacados

• tomsriver1960

  15 febrero 2020
  So so

  Property was conveniently located near our family. Room was large and comfortable with nice quality bed linens. I had to speak to the front desk to request body lotion and more shampoo as there was no lotion, no make-up remover and only 1 small vial of shampoo. This was promptly corrected with a nice note of apology. The towels are awful. I would suggest that someone from management take a shower, dry hands, face and body with towels that could be used for sandpaper. Marriott can and should do better.

  

• Michael K

  04 julio 2020
  Staff not masked

  In a time where we are creeping slowly back into some travel, we were unhappy to note that neither of of the check-in staff was wearing a mask when we checked in yesterday. There were paper signs about 6 foot distancing taped to the walls near the elevator, but no other sign of infection control. The room was average, the bed was comfy, the climate control was on full cool all night and the coolest the room got was 77 degrees. The TV worked fine but the "free" HBO and Showtime were "unavailable." The "grab and go" breakfasts were an attempt to not have people clustered together, but these brown paper sacks (with an orange and an instant oatmeal and a snack bar) were handed out directly by an employee who did wear a mask, but wore it as a chin strap, and was apparently unaware of physical distancing as a concept. I don't think we would consider returning here until the world is free of pandemics.

  

• rosebudLK

  15 agosto 2020
  Great trip!

  We came to St. Charles just to see Donnie & Jennys Wahlburgers. We could not have picked a more perfect hotel!! Not only was it quiet and comfortable with a complimentary breakfast, it is directly across the street from the aforementioned Wahlburgers! Any Blockheads in the area for the same reason we were, look no further than Fairfield Inn & Suites St. Charles! :)

  

• br8008874

  29 agosto 2020
  Excellent Service, Emphasis on Safety

  I stayed at the Fairfield Inn and Suites briefly while visiting family in St. Charles. I was very impressed with the way that the staff was able to provide impeccable customer service while making all of their accommodations for COVID safety clear and understood. I very much appreciated the attention to detail that characterized my stay.

  

• GraysonCampbell

  19 octubre 2020
  Pretty Sweet Location!

  Location was key for us. Visiting St Charles we stayed here as this Marriott was literally on the border/corner of both St Charles and Geneva, IL (not lake_geneva). Food options: no need to signal out any - there were plenty of options EVERYWHERE you looked, walked or drove. There is coffee within walking distance, groceries if needed, gas and shopping-Geneva. The hotel: well it is a very comfortable Marriott, very. Clean, COVID-19 awareness was good. The hotel has snack and beverage kiosk for those late night hunger craving and needs. The only Con we experienced is the noise level was pretty bad, from TVs movie spilling from rooms, to people having wild-screaming-wall banging-sex next door - our first night after work and driving there was not a peaceful one. Whatever you need for a family of any dynamics is near this Marriott.