Fakhruddin Hotel Apartments

Comentarios destacados

• josetalermann

  22 enero 2016
  Fantástica estadía en Auris Fakhruddin

  Muy contento de haber estado en este apart hotel. Si bien está alejado de Dubai (30km) por autopista se llega rápido, y está emplazado en la "ciudad del deporte", una ciudad moderna que vive en torno al complejo polideportivo más grande de los Emiratos, en el cual además está el Autódromo de Dubai (en mi caso fui por una competencia allí). Los servicios del edificio son de hotel 4 o 5 estrellas, con una pileta climatizada ubicada en la terraza que te permite ver desde arriba y solo separado por un vidrio hacia el vacío, a muchos kilómetros de distancia. Sauna, gimnasio muy completo. La habitación, por demás limpia y cómoda, cuenta con absolutamente todo lo necesario para poder lavar tu ropa, cocinar (todos los utensilios necesarios), microondas, horno eléctrico, heladera con freezer. Hay un Carrefour a 2 cuadras). La amabilidad del personal es para destacar, el único detalle es que no tiene desayunador pero en el lobby hay disponible una máquina con muchas variedades de café, chocolatadas y té, además de que durante el día van reponiendo galletitas y algunas cosas para comer, de manera gratuita todo. Destaco que tiene Wi-Fi sin cargo y que el estacionamiento también es totalmente gratuito. Volvería por supuesto a hospedarme aquí y lo recomiendo a toda la comunidad.

  

• Hansolo38

  06 febrero 2018
  Todo correcto, personal muy amable

  Hotel algo apartado pero muy tranquilo, si tienes coche perfecto. Habitación amplia y limpia con todos los detalles, nos dieron una habitación más amplia de lo que habíamos contratado y nos pusieron una cuna para el bebé. La piscina tiene unas vistas espectaculares.

  

• raneenk2020

  06 febrero 2021
  Terrible!!!

  If possible to give 1 star I will...as staff are very rude and very unprofessional, especially one guy who claims hes the manager (Mr Kamal) I feel the staff are not being paid...maybe working for free because they are miserable to be around. Second point...housekeeping will never come unless you request, seriously this is not a 4 star property; 2 or 3 stars maximum.

  

• Emy P

  19 septiembre 2020
  Great experiences

  All in all, the hotel is a great place to stay. The room and bathrooms are clean and tidy with a spacious balcony. We had move rooms as we wanted a bigger fridge as our stay was longer than expected. The only problem we face was the internet. during our stay of 2 months there was so many days it did not work well. there were days we just gave up. The pool and gym I would like to highlight the below names as they made are stay extra comfortable with their exceptional service. Bruno from Front Office Department always went out of his way to make sure we were comfortable. He made time to speak to us every time we met at the lobby. his customer service skills are above and beyond. Always so friendly respectful and kind. Did not make us feel like he had to talk to us because that's his job or to get a good review online. Thilana from Recreational facilities was helpful and friendly Madhan and Seainoddin and Sara from Housekeeping were helpful during our stay at the hotel. Walking distance to Carrefour City , Al Maya Supermarket , Waitrose supermarket and a few restaurants. 07 minutes to City center Meaisem Room type - Stodio room only Double room

  

• Scottish132

  06 septiembre 2020
  Shocking

  I was booked for a week in April at this hotel for my first visit to Dubai to visit my Nephew, however due to covid 19 flights cancelled I couldn't get. Emailed hotel several times they agreed to extend the time until October to visit and wanted dates. I emailed them and explained I couldn't give dates at that time as don't know when flights would start again but I would give dates as soon as I could. Yet when I tried to sort new dates I was told that they hadn't heard from me about dates therefore I had lost my hotel stay. What a total disgrace to run a business in this way, at a time when everyone else is doing everything they can to help people get things rebooked etc this hotel doesn't care and ignores people who they should be helping. I will never recommend this hotel nor will my Nephew who stays in Dubai and he recommends hotels to many people so their loss for very bad customer service. Shame on you. I lost my money for this hotel and have had to book another hotel let's hope this one has good customer service.