Novotel Sarajevo Bristol Hotel

Comentarios destacados

• Virginia A

  21 septiembre 2017
  Hotel comfortable

  Este hotel tiene habitaciónes medianas, limpias, camas cómodas, baños limpios con todo los amenities necesarios . El desayuno en el piso 13 era muy bueno, completo y variado y se podía disfrutar de la vista. El WiFi gratuito en la habitación era excelente.El hotel está situado en la parte derecha de río, y se tarda 20 minutos en llegar al casco antiguo Bashcharshia en el corazón de Sarajevo. Personal muy agradable.

  

• 172jf

  18 junio 2019
  Estupendo hotel

  Hotel muy recomendable. No está céntrico pero en taxi o tranvía, o incluso andando, se llega al centro en muy poco tiempo. Buenas habitaciones, magnifico spa y desayuno muy bueno. Todo moderno y bien cuidado.

  

• Adria77Barcelona

  03 julio 2019
  Excelente hotel, excelente el personal.

  He pasado un mes en este hotel y me he sentido como en casa. Todas las personas que trabajan allí son amables, serviciales, siempre atentas a los pequeños detalles... lo que marca la diferencia. Me han ayudado en todo momento cubriendo mis necesidades. La comida es extraordinaria, todo está muy limpio, el gimnasio y la piscina en perfectas condiciones. La ubicación es buena. Cruzando la calle hay restaurantes y supermercados, así como un largo paseo por el río. A quince minutos del centro en tranvía. Me robó el corazón el equipo de recepción. Siempre agradecida por recibir una amable sonrisa. Totalmente recomendable.

  

• BashaAd

  21 febrero 2020
  Not bad

  Hotel is bit tried, but very clean. All the staff were very polite and helpful, I'd rate staff 100%. Room was bit disappointing, low floor with pretty boring and not very pleasant view, the kettle for tea/coffee preparation wasn't fully functional. Cash machine in the lobby was out of order. Breakfast was very good, tasty, good variety, decent coffee, less decent juices. Had one dinner in the hotel restaurant, very satisfying, tasty, very big portion, again really professional great staff. Overal stay was rather pleasant, but hotel is bit old fashioned. Annoyed with the fact they don't serve alcohol. We are adults, aren't we?

  

• travelgeekuk

  07 octubre 2020
  Charged for a room that was cancelled!

  You'd think businesses would be going out of their way during a pandemic to want to keep customers happy but not this hotel. Back in February 2020 we cancelled our reservation via their online system, this was accepted and we received a cancellation reference number. As we had two rooms booked under the same reservation number, we thought nothing else of it. Then August (when we were due to stay) arrived, we then ended up being charged for one of the rooms! After contacting the hotel to find out what was going on they said the charge was valid but would investigate ... after chasing up on multiple occasions they have now stopped replying. Enjoy your chargeback, it's what you deserve. Will never stay with a Novotel again.