Aquatio Cave Luxury Hotel & SPA

Comentarios destacados

• carlosgaz

  02 octubre 2018
  Perfecto!!

  Despues de visitar Matera, pueblo precioso, llegar a este pedazo de hotel te quita las palabras. Habitaciones a todo lujo en cuevas, un spa que te quita los sentidos, la cena exquisita y el desayuno increible. A parte la amabilidad del personal destaca en este hotelazo!

  

• Ariel C

  28 noviembre 2019
  Increible!!!

  Matera es una ciudad enclavada en la piedra y el hotel Aquatio es literalmente una cueva, por lo que pudimos saber se tardó 10 años en construir este hotel porque se ha transformado una cueva en una joya arquitectónica que es este hotel de lujo. Es difícil describirlo porque todo es especial y todo es lujoso, la habitación es muy amplia con doble entrada una desde la recepción (luego de sortear un hermoso laberinto de piedra) y la otra directamente desde el exterior a través de una terraza. El único detalle de la habitación es que no pude descansar 10 puntos porque no conseguí sentirme cómodo con la almohada, se que esto es muy personal pero me ha ocurrido. El spa es magnifico desde la ambientación y desde la cantidad de opciones para disfrutarlo, estuvimos una hora y se pasó rapidísimo. El desayuno es muy completo pero si el hotel está lleno a veces se encuentran desbordados por la cantidad de gente y por el espacio. La atención del personal es muy buena, no hablan español pero se esfuerzan para comprender y hacerse entender. No posee estacionamiento y ofrecen un servicio que llevan (y lo traen en cuanto se lo pide) el auto a un parking cercano al hotel. Luego pudimos ver que se pueden ahorrar unos cuantos euros si uno lleva el auto hasta el parking (que es público). Recomiendo este hotel es como dice el título: INCREIBLE!!!

  

• L6650KOluisa

  29 septiembre 2020
  Lovely and unusual place to stay.

  We booked a last minute holiday here and had a comfortable and relaxing stay. We had booked a suite and on arrival were shown to a basement room which was a large and impressive cave. Unfortunately for us, some building works were being undertaken nearby so we were woken up at around 7am by loud continuous drilling. We complained to reception who were brilliant about it, contacting the builders to try to sort the issue out. As the building was going to continue for a few days the staff offered us a choice of 2 other suites. The one we ended up staying in was higher up and we werent disturbed by noise again. The bathroom in our suite didnt have a door but was behind a wall. However, if youre ok with that the bathroom is well set out with a hairdryer, socket and toiletries. Towels are changed daily which is essential due to the humidity. Lighting is very low but the mirrors have lighting behind them so you can see to get ready. There were 2 open hanging areas in our room with about 7 hangers in each. There were open shelves for folded clothes but no drawers. There was a safe and coffee making facilities but no milk. We bought our own and stored it in the fridge/mini bar. Bottled drinking water is supplied daily at no extra charge. Breakfast was an continental style buffet with a choice of cooked eggs. The coffee was very nice and the freshness and quality of the food was good. The staff were professional and friendly without being intrusive in any way. We tried the spa once which was quite nice if a little on the small side & the pool only around 3/4 hydra-massage options. One visit to the spa per stay is often complimentary but that depends on who you book through, otherwise its 50, ( for an hour for 2 people - I think!). Its worth asking. A word of warning; we independently arranged a taxi from the airport to the hotel and because of regulations the driver had to drop us a 5 minute walk from the door but at a point that was a steep walk downhill which we had to pull our cases down. The streets are made of polished stone so are slippery even in the dry. It might be worth speaking to the hotel about booking a taxi or at least asking them to arrange for the taxi to drop you at the hotel reception as all it takes is a permit. We didnt know this! The hotel staff arranged this for us when we were collected, thank goodness as it would have meant dragging our cases back up the hill! Also, flat shoes are a must for this town.

  

• 269marinag

  02 octubre 2020
  Beautiful one of a kind place!

  We only stayed one night at the hotel, but everything was great. I had a bit of an incident on the way and needed some medical help. Called in advance to ask if they can recommend a doctor. They followed up the next day to see how I felt and if everything went well. So the staff was nice and warmhearted. Their spa is super cool. Food was also nice at breakfast! We had a really great experience and would love to come back!

  

• luvaldesg

  15 agosto 2020
  El lugar hermoso

  El lugar esta muy bien ubicado y es muy bonito El cuarto es espacioso y tiene todas las comodidades Nuestra experiencia del spa fue también increíble a pesar de no poder usar todas las áreas por el tema de Covid todo fue genial Después de caminar todo el día, llegar a este lugar es verdadero especial, cómodo y relajante Sin embargo tuvimos una experiencia poco grata al recibir desinformación de parte del staff respecto a los permisos de entrada con el coche hasta el lugar por lo que probablemente tengamos que pagar una multa debido a esto. Antes de ingresar al área de Zona de tráfico limitado márcamos para informarnos a lo que nos dijeron que podíamos pasar sin problema sin decirnos que se limitaba a un solo día en Agosto, esto cerró nuestra experiencia con un mal sabor de boca Les recomiendo informarse antes si llevan coche para no tener problemas