Heaven Angkor Residence

Comentarios destacados

• 597laiac

  22 junio 2018
  Habitaciones con todas comodidades

  Habitación muy grande con cama muy cómoda, rincón con sofá y mesita, TV , bañera y baño aparte. Muy limpio y amplio. Tiene nevera , aire acondicionado ... También dispone de piscina, que va muy bien después de un día caluroso entre templos.

  

• Massimo R

  20 noviembre 2019
  cheap, but old and in desperate need of improvements

  seems more like an abandoned property than a boutique hotel. 10 or 20 years ago was probably like in the photo, but now reality is the one I shot in the attached picture. Not sure why they decided to leave this hotel in a run down, dirty status, but be prepared for reality!

  

• Cassielamb

  23 noviembre 2019
  Gone downhill since the glory days...

  We booked this place as the reviews looked mostly good and it offered all the extras we wanted. This was a mistake!! Half the stuff on the booking website is no longer available / included - appears there may have been a change in management. We tried to contact them 4 times to confirm the airport shuttle but no reply so went through the booking agent who confirmed they would pick us up. They did not meet us at the airport but claimed (once we had arrived) that a man was waiting. We also discovered in arrival there was no welcome drink, no cold towel and breakfast no longer included or available. No apologies were made for this and no refund. The staff could not care less and our room was only serviced (barely) when we asked. The room was nice apart from the really noisy stairs which ran along side, waking us up at all hours. Overall it looks as though the whole place needs a bit of tlc. The pool was grubby and the poolside bar no longer exists either. Time to update what they are offering as this is false advertising!! They are still advertising a restaurant...

  

• Rudy L

  30 enero 2020
  Could be better:(

  OMG!! Try to avoid if possible, but I got a good deal through an online booking site, so I thought I would give it a go!! My room was actually really nice and spacious, with a couch and a bath! BUT I lost electricity when I took my keycard out of the lock, there was NO toilet paper, the pool was not fit to swim in (looks like they don't run the filter and clean the water!!), and my room phone did not work. The airconditioner kept the room cool but not cold. Really only stay here if you get a great deal, because the room is large and comfortable, but really no other real reason to pick this place.

  

• 619joanneg

  07 febrero 2020
  Avoid if possible

  Had to wait 30mins on arrival after a very long flight before anyone came to check us in , the place was filthy , desperate for update and photos on site are obviously many many years old !!! The first room we were shown to was dirty and very shabby so we asked to move , the next room was slightly better but still shabby and there was a leak right over the toilet so you got wet if you needed to go !!! Pool was dirty and couldn't have gone in there . Just a horrible place all round , we checked straight out and checked in a different hotel, not what you want after a long journey !!! Wrong that hotels can advertise with very old photos !!!