Hotel Rancho Club

Comentarios destacados

• Maria G

  15 agosto 2011
  it was cllean nice view of the bay outside garden well taken care

  I like the hotel staff friendly the only issue I had there was with a life guard he was rude person. Ii took my family to the pool one day we where drinking and eating and he came to us and said that we had to leave because we didn't spend enough money he was loud and rude.

  

• WillieTraveller

  17 noviembre 2012
  Hotel Rancho Club Good Value quizas, pero...

  I have stayed at this small reasonably clean hotel three times, and was happy. The staff is typical for an Islazul hotel, some friendly, some indifferent, and some a little crooked. I paid only 18,00CUC per day on my previous visits and that was because I booked through an online agency specializing in Cuban hotels. Recently the same agency charges 28,00CUC per day, but I wonder what the walk-in off the street price is? I suspect/hope it's a little cheaper. And maybe agencies within Santiago offer this property at a decent rate. For my money I had a refrigerator, tv and a well kept room, and breakfast. The restaurant is now close to the front desk and while service is decent, it isn't great. Most of the waiting staff are indifferent. And a now former cook tried to extort money from me. Not cool. I remain Confused about what exactly is offered with breakfast though. Some mornings they would offer me either juice or coffee with breakfast, and if I wanted both, charge an extra CUC. Other days no extra charge, coffee and juice included. Still baffled about this but its a small quirk, of which Cuba has many. Lizette is a wonderful Head of Housekeeping, same goes for her assistants. The guard staff appears trustworthy enough. Front desk types are agreeable -- helpful and not greedy. On the whole a good little hotel. I think Rancho Club would make a great stop-over for cyclo-tourists on a budget. They recently paved the road form Plaza de la Revolucion to the Hotel, a gentle enough 1.5klm hill, easy to do on a decent bike. I'd certainly stay there again, but hopefully at a better rate than the current internet price of 28,00CUC/Day. Cheers WillieTraveller

  

• DirkD1

  22 marzo 2014
  A budget alternative that has potential, but this place needs work

  The hotel Rancho Club is located at a distance from the center of the city, a few kilometers up the Carretera Central from the Place de la Revolucion, to the area called Altos de Quintero. The current attractions of this place are 1. it has a great view/vista out over the city and the distant harbour, 2. at the date of this writing, it is about the cheapest hotel in Santiago. If you are just passing through town and all you care for is a room, then this place may not be a bad idea (it is located about a 10-15 minute walk up the hill from the bus station). If you plan to go out on the town however, you will definitely need taxis to get you to and from The atmosphere of the place and sense of security are rather offset by the fact that you can look right into the modest houses of Cubans living in the barrio 200 feet down the hill, a rather uncomfortable juxtaposition. The pool is small and at this writing was rather murky. The grass needs to be weeded and the railings need to be sanded and painted. The attitude of staff at this hotel varies from friendly to indifferent. The night manager was very nice. Security procedures can be somewhat sketchy. There is an on-site bar across the parking lot that desperately needs to be updated/renovated. The outdoor activities hall was closed because it had not yet been repaired since the damage inflicted by Hurricane Sandy (over a year ago) . This property must be on the bottom of Isazuls list, as reflected by its run down condition. It does have potential, however it is currently recommended only for rock-bottom budget travelers on a one or two night stopover only; otherwise you may wish to find yourself a casa particular. This place needs work

  

• hetBruidsmeisje

  27 noviembre 2015
  Horrible

  This really was a horrible place to stay. The rooms were dirty, stains in the bed linen, toilet seats were too small and therefor you are sitting on the toilet pot itself, a lot of fungus in bathroom. The breakfast was disgusting .. Can't have any positive word about this hotel .. Customer service they haven't heard of ..

  

• luisbL1441ZC

  17 agosto 2019
  Difícil describir tanto desastre...

  A ver cómo lo describo...Llegamos a Santiago y cogimos un hotel con piscina a las afueras para escapar del calor sofocante. Se suponía que era un hotel tranquilo, con vistas y servicios. Lo que nos encontramos fue un hotel desastroso, con unas habitaciones mal mantenidas, con un restaurante que no tenía más que ofrecer que pollo, tortilla y sandwich, con un personal poco atento y, lo peor, con una piscina abierta al público que abría a las 10AM y cerraba a las 17PM, literalmente asaltada por hordas de gente local que hacían imposible el baño, que dejaban todos los alrededores llenos de latas y botellas y a los que el hotel amenizaba con una música insoportable, las 9 horas seguidas...y hasta gente orinando...y eso, 3 días seguidos. Protestamos pero nada. Al final nos fuímos un día antes. Ni se os ocurra ir a este horror...