Moon View 1 Hotel

Comentarios destacados

• nurisane

  21 abril 2018
  Bien situado, pero mejorable

  Lo mejor que tiene este hotel es la situación y la atención del personal. Por suerte, además nuestra habitación tenía buenas vistas, y se distinguía la pagoda de Tran Quoc, el Río Rojo y su lago, y el skyline de la zona moderna de Hanoi. En general está un poco deteriorado, pero razonable para un hotel de su categoría allí, pero lo que menos me agradó fueron las casi microscópicas hormiguitas que paseaban por todo el área del salón de desayunos. De limpieza en general justito, y de noche se oían los constantes e inevitables cláxons de las motos, y demás ruidos del tráfico (a pesar de encontrarnos en una planta 10), pero es probable que repitiera hotel si volviera a Hanoi, principalmente por su situación.

  

• Staff61

  09 junio 2019
  The Lobby Is The Best Part

  The lobby of this hotel is the best part. It looks like the picture. The rooms are spacious but very dated. No hot water, very dim lighting and the rooms take a long time to cool down. Think there might be many other options to choose from in the city.

  

• lyndah595

  06 diciembre 2019
  dirty rooms lovely staff

  Stayed in this hotel in two different rooms before and after trip to Ha Long. Both times the rooms were dirty. Bed linen were changed (i think) but the floors had not been swept of mopped. Long black hairs on the floor, not mine and the taps were filthy. I complained and showed photos to the reception who apologised on behalf of the management. I would not recommend this hotel.

  

• Colin W

  23 febrero 2020
  Good 3 Star Hotel

  Cheap rates, good rooms, very helpful staff but food less than average and location is not in great part of town. On plus side its located only about 10 minute walk from Train Street and 15 minutes from Hanoi Lake area. I would stay here again as it is very good value.

  

• Explorer0092

  20 julio 2019
  Hotel Experience

  My friend and I stayed at Moon View Hotel twice as part of our tour package and during our stay in Hanoi in April 2019. Unfourtantly, we were not impressed by the staff, service or location. Upon arrival, after an exhausting day, we were provided with average service and with the wrong room key card. We were then presented with the wrong bedding layout in the room. The first set of rooms we were provided with during our first stay was quite large but outdated and dark. When we asked if a package had arrived from our tour company (as informed by the tour group) the guy at the desk was unhelp and told us that it was not their problem. They also kept our passports from us when we arrived to photocopy and informed us they would provide it later. As a tourist, this is always an uncomfortable experience. We had no help with our luggage upon arrival or departure by the hotel. During our second stay with the tour, the room provided was slightly more modern. However, the service again was average. The guy at the reception had an attitude problem. He was unhelpful and grumpy when asked a question. The location itself was quite far and walking distance from the Old Quarter.