Relais Franciacorta

Comentarios destacados

• roquejas

  29 enero 2013
  Perfecto

  Mi esposo y yo nos quedamos en este maravillosos hotel hace algún tiempo, lo encontramos por casualidad en el internet y reservamos por una página de hoteles... la sorpresa fue muy buena, los cuartos son amplios con un vista increíble del lago y las Dolomitas al fondo... la cena perfecta.. recomiendo el helado de habas...si habas!! quien imaginaría.. simplemente delicioso...es muy acogedor y tranquilo, nos quedamos solo una noche porque estábamos de paso en un viaje de carretera de Milán a Venecia, pero fue perfecto para cambiar de la locura de Milán y antes de meternos en los estrechos cuartos de Venecia!!! ok sería mejor si estuviera a las orillas del lago, pero sería mucho pedir.. me encantó!!!

  

• DGN88

  23 octubre 2018
  Magnífica villa

  Hotel situado en una magnífica villa al pie de las montañas y cerca del lago Iseo. Absolutamente tranquilo y además relajante. Limpísimo, con grandes camas y dos buenos restaurantes. Una delicia para los sentidos. Ninguna objeción durante toda la estancia.

  

• vromanr

  22 septiembre 2019
  Espectaculares vistas!

  Un lugar para descansar, increíble las vistas, el clima y la hospitalidad. La limpieza no es su fuerte sin embargo se esfuerzan para lograrla. En lo personal una persona encargada del bar y la cocina de se porto particularmente grosera con nosotros todo el tiempo, pero esto no delimita la calidad y hospitalidad.

  

• Parn04

  02 octubre 2019
  Not four star

  This hotel should not advertise as four stars, two stars more appropriate. Service at the hotel was slow and inattentive, as was managements general so what attitude when issues were raised. We were with a tour - BackRoads. The rooms had varying levels of servicing provided eg some had slippers and dressing gowns, some not when the rooms were of the same type- inconsistent. The shower curtain had a pinkish mould down the bottom. The toilet pushed water over the bowl (with lid down) when flushed. At least another five couples we spoke to advised the same. Airconditioning had been turned off at main switch, even though it was very warm. Hotel staff advised it was impossible to turn back on. ? These issues were raised with staff and management. They simply gave us another room, but did not seem interested in addressing the issues. Hotel presents beautifully, but once you look closer, the hotel requires a good detail and overhaul.

  

• jetsetterj2015

  10 octubre 2019
  Lovely setting but poor guest experience

  This is a beautiful wedding venue in the countryside but our guest experience was nasty. This purported 4-star accommodation did not meet expectations. After moving rooms as the balcony door to our room was stuck were given a dusty unprepared room, where light fittings were broken, the toilet overflowed every time it was flushed, an unsatisfactory shower placement, and no air-conditioning. All our (and others) concerns were ignored by hotel management, so we spent two very sweaty and uncomfortable nights in the heat, with a sodden bathroom. Horrible!