Vienna Airport Hotel Shenzhen

Comentarios destacados

• Isabelle5845

  17 junio 2016
  Fraudulent hotel, do not book!

  We book and paid through Egencia. The hotel staff do not speak english but we had a girl with us from the company we were visiting in China. They told her, they needed a fax to confirm our reservation. We called and Egencia sent it, even then the staff hide it from us and instead showed another fax written in chinese saying the booking was a fraud... And we needed to pay another time. They showed this "confirmation" and say it was written my name on it, but it was another name instead. They showed us 5 different "confirmation of fraud" all with different customer names written on it and insisted that those names were my name... Also they showed me the real confirmation from egencia and still wouldn't give us the room unless we pay the room another time and cancel from Egencia... We say we can't cancel and still they wouldn't give us the room until we pay another time in CASH. We spent over an hour and a half over the phone with Egencia, and a translator so they honor the booking and they wouldn't do it. The girl with us was tired so she paid for the room in cash so can have the room... We filed an official complaint with Egencia and after, an hour and a half over the phone they finally cancelled it. Be aware you may have to pay twice or leave without a room that you paid for!

  

• KaranjotS4

  26 julio 2017
  Decent airport hotel for overnight stay

  I stayed over for 1 night. Arrived late at night around 1 am. Night staff generally does not speak English but was very helpful. He called someone who knew English for help as I had to book a taxi for the morning. But it took 1.5 hours just to chack in and book a taxi for the morning with all the translations. Morning staff was quite efficient in English and helped book the taxi within 5 minutes. Standard room was fine. Lots of breakfast options in the street nearby hotel if you are fine with exploring street food. Taxi service within hotel is really expensive, so avoid it and use red/green taxis.

  

• 837pablor

  01 agosto 2017
  Good option near airport

  The hotel is near to Shenzhen international airport and offer shuttle bus every 20 minutes. Rooms are clean and comfortable. They don't have restaurant so, don't have breakfast or dinner. I have arrived late in the evening and do not have nothing for dinner. There are many Chinese food places at the back of hotel. People in the hotel do no speak English. Price is good.

  

• 488ericc

  02 diciembre 2017
  Nice simple hotel.

  Staff was helpful. There is a free shuttle bus from the airport. Enter the hotel lobby and will have the though if Ive make the wrong choice. The lobby is abit run down. However the rooms were ok. Acceptable to my family. There are convenient stall at the back of the hotel. Breakfast not a problem as there are stalls selling food behind the hotels as well. The hotel even let us pull our Big luggage at the hotel for 2 days free. Nice hotel for family and short stay

  

• zsszn

  18 enero 2020
  China Southern hotel

  We get a room in this hotel because of long layover between 2 connections of CS flights. The hotel was correct - simple decent, clean, get a packed breakfast also. The best from all 4, what CS offered for us.