B&B Hotel Rouen Saint Etienne Du Rouvray

Comentarios destacados

• Kutslo

  05 septiembre 2017
  Stop over from hell

  We stayed here overnight on route to the Dordogne on a family road trip with friends. We were finding it hard to find accommodation in Rouen at the right price to host our party of 7 so decided as it was only one night we would book this hotel. On arrival there was no one at reception and as we had booked through booking.com our booking reference etc would not work with the auto check in machine. thankfully there was an intercom to hand that transferred us to head office (?) in Paris where the operator gave us a booking reference that worked. We went to our room to find that it was below par. The shower room was dirty, the air conditioning unit looked broken and there were ants in the bedroom area. We decided to drop our bags and go into Rouen and hope that someone was on reception when we returned. Thankfully on our return there was a receptionist on hand as we now couldn't get into our room as the door lock had broken. We explained that the room was dirty and we wanted another which was provided without issue but the receptionist had to spend half an hour with a device on the door just to get it open again so we could transfer our bags. The second room was much better but the whole experience was let down by the location of the hotel which is right next to the local dump. We decided to go to eat at the steak house up the road as Rouen was too far to drive back into for dinner with the kids in tow. The downside to this was we had to walk across and along a busy dangerous road, through deserted car parks with broken glass and abandoned cars, as you can imagine, this did not set a good tone for the start of our trip. All in all, a terrible location for a terrible hotel (if you can call it that), especially when for the same money for two rooms you can pick up a nice airbnb property You live, you learn but we wont be coming back anytime soon, not even for a night, let alone any longer

  

• Melvyn A

  13 noviembre 2017
  A very small bedroom...

  The hotel is nice, modern, clean and the receptionist was charming, friendly, efficient and helpful. However, our room and bathroom were very small. Had it not been for a provided nook behind the beds, we would have probably had to keeep our luggage on the beds all night, as there was so little available floor space - not even room for 2 people to pass each other! The room and bathroom were clean and the beds were comfortable. OK for a 1 night stay, but not for longer.

  

• John S

  15 abril 2018
  Overnight stay

  Not up to usual standard of Band B hotels in terms of bathroom, bed ok, room small but all that was necessary, welcome good. No plug in sink, fixing of toilet seat broken/missing, shower not as good as normal for this chain. Location not pleasant.

  

• caroline2189

  17 agosto 2019
  So good we re-booked

  We stayed here twice at the end of July/beginning of august, on the way from Calais to the south of France. The room was fine for the price, breakfast was lovely and the internet was absolutely brilliant! We were so impressed that we re-booked for our journey home. On the way out we checked in at reception which was fine, on the way back home we checked in using the machine and this was really useful and straightforward, we would definitely stay here again. The rooms locked with codes rather than keys or cards which made it easier to get in and out rather than looking for the key.

  

• olliemcdaid

  22 julio 2020
  Great Value for Money

  Stayed one night in this cosy well located B&B. A few issues but couldnt argue with the price of it. Very clean and felt secure in the room. Overall a great stay, a few minor issues with facilities and slow checking in with staff but again considering the price its a great value for money stop.