Best Western Hotel Journel Antibes

Comentarios destacados

• davidsF2176TL

  09 octubre 2018
  Desastre

  El domingo no nos limpiaron la habitación. Sorpresa desagradable después de andar todo el día por Antibes. La única explicación que nos dieron, es que no les vino la que limpia. Muy poca seriedad y tampoco nada resolutivos a nuestra queja... pero para cobrar, anduvieron rápido!!! No recomendable

  

• KarenatLoubes

  14 noviembre 2019
  Couldnt have picked anywhere better

  When we arrived we thought this hotel was a little out of the way & it was a 20 min walk into town but actually that was a good thing as it was very quiet at night even with the window open. Rooms beautifully decorated & appointed & a stunning bathroom. We even got a sea view. On site parking a definite bonus. Staff very friendly & helpful. The star attraction of this hotel has to be the amazing bar on the roof! Not cheap but sooo worth having a drink there just to take in the awesome views. Cant wait to visit again!

  

• GuidoH71

  10 diciembre 2019
  Disappointing

  Nice and clean room, reasonable breakfast. Location of the hotel was not very nice, but within a 15 min walk you are in the centre Juan-les-pins or Antibes. A lot of youth "chilling" nearby, it is wise to park your car in the paid parking lot of the hotel. Lift was out of order and no beer available at the hotelbar......

  

• valentinazgrc

  09 agosto 2020
  Veeery dissapointed

  Have booked a 6 night trip to this hotel. As asked through phone and as well listed on their website, thes should have irons and ironing boards. With this in mind, we did not take it with us. Upon arrival, we asked if we could use them, but they ware taken by other rooms. No problems. Next day, we asked again, and they mentoined they just have 1, and they do not know where it is, which room, as they forgot to write it down. No problems at all, but help us with a concession, buy a new iron, or go try and find out in which room it is. Non of that happened, which results in a vacation stay where we have to be in non ironed clothes, or buying a new iron ourselves. Veeery dissapointed in the service, and do not recommend the place.

  

• seeinglily

  03 septiembre 2020
  Disgusting experience - dirty rooms

  Please let me know how to get through to you, as the experience I had at your hotel is disgusting! I have contacted you through booking.com but no replies. I visited with my family for a birthday trip. I was very concerned due to the unclean rooms. Especially during coronavirus you should at least change the bedding, and try to clean between guests bookings. This is unsafe for your guests. You should not expose us to further risks. I booked two rooms for my family. My younger siblings had bugs on the bedding, dust, and also pubic hair. Lots of other longer hairs too. This means someone has slept in the bed before us. And it has remained unclean. This is against your health and safety promise to stop the spread of COVID-19. My second room also had lots of hair and pubic hair. I will attach the photos in this post. When I tried to speak to the receptionist, he was incredibly rude. Did not try to understand us or help. I assume he was racist, did not want to talk to us because we are asian. And was only being rude to us. Also he mixed up our room keys, and we could not enter the room at night time, it was incredibly inconvenient. When I asked him for help, he blamed it on me, and accused me of not knowing how to use a hotel door. Apparently, I did not open the door correctly. This is not true, he checked afterwards and the keys were not activated. He did not apologise. This ruined our night. Thankfully we only stayed one night... Therefore, not only was the room a danger to our health, but we could not enter and was treated with extreme racism. I think you should really clean the room properly in between guests. We paid for clean rooms, we expect clean rooms. Clearly, the hotel was not cleaned properly. We barely slept all night. (Did not post the video of the insects on the bed because my siblings were screaming in the video).