Best Western Inn

Comentarios destacados

• rip7412

  31 diciembre 2019
  The Best Hotel In The City!!

  The hotel was nice for the community that it was in. I only hate that no one followed up with me on my accident. However i will continue to stay there when in the area. That was the only bad experience i had.

  

• frankg012020

  18 enero 2020
  Great Time In Helena

  Easy drive to all the sites in Helena which is a amazing area. Facility was clean, safe and well cared for. Staff were professional and helpful at all times during my 4 day stay. Started each day with the wonderful included breakfast. Definitely would stay again.

  

• Roving360170

  28 enero 2020
  Very bad experience

  We went to breakfast at 8:00 am and didn't get back in our room until 10:00 am. During some of that time we were locked out of our room waiting for a staff member to open the door. The shower was horrible and bathtub had a slow leak, which caused the tub to fill up during my shower. And to top that off, we didn't have any regular pillows for the King size bed. There were 4 small pillows and 1 neck roll on the bed. I had the worst neck pain the next morning. I think they forgot to give us regular pillows. I have stayed at this hotel 4 visits the last 12 months and always had regular pillow. This was my worst experience ever. Then top top it off we was offered not discount or credit for our inconvenience, which I have never been offered no matter what the circumstances was. This hotel do not know how to make guests happy. I paid more for one night there then I would have paid at a Embassy Suites, which we love to stay at, but this hotel has always been our go to hotel in West Helena, AR. I guest we need to considers others on our next visit.

  

• Valorie M

  22 junio 2020
  Business

  room wqaz not clean properly and floor had shrimp pieces left. Bath tub was backing up rust water . Had wear socks on my feet floor was just dirty cat hair and my sock wear black like tire.this place can do much netter then doing.

  

• Unique1235

  29 junio 2020
  Not a pleasant stay

  Sucked having to call the front desk about the hot water every day and the housekeeper left soiled sheets on our bed. One of the receptionist was on a personal call and could barely assist us with fresh towels.