Best Western Marquis Inn & Suites

Comentarios destacados

• Flesley

  27 junio 2020
  Noisy and Complicated

  When I checked in I was staying for work. Because I had a company credit card that did not have my name on it, there was a major issue requiring my employer to submit a written approval with several requests for picture copies of ID, CC, and other documentation. Even though my employer phoned the front desk, spoke to the staff, and provided proof of authorization, this was insufficient and several other documents were required at check in, after 10pm on a Saturday. Extremely disappointing. The "continental breakfast" was advertised as having several items including fresh fruit, yogurt, assorted juice, and a granola bar delivered in a wrapped paper bag due to Covid restrictions. When delivered, the breakfast consisted of two granola bars, an orange juice, and a mini muffin. Not once during the entire stay was fresh fruit or yogurt provided. During my first night my neighbors were extremely noisy. I asked for a room change and as the hotel was quite empty, requested a room at the end of a hall without neighbors, which the staff insisted was possible. The next night after coming back to my room, there was a strong smell of marijuana and loud music from the neighbouring room, which was now occupied. A very frustrating stay.

  

• Romesgirl45

  28 junio 2020
  My Stay

  I really loved how the receptionist was courteous. The room was beyond my expectations. I had a really good night sleep and woke up feeling refreshed, I really needed that. I have no complaints whatsoever.

  

• gilleslC2285PT

  28 julio 2020
  Excellent service and welcoming by the staff

  We had an excellent service, quick an effecient. They gave us the best room for our money. The room was very clean with all the services. I recommande this hotel without any hesitations, well located.

  

• Adventurer562569

  25 diciembre 2020
  Horrible experience

  I checked into my first room that had no hot water, they then moved me to another room. I then got hit by my partner, no noise just personal. Called the front desk to call the cops, in the meantime partner left. then security showed up saying the room was trashed and there was nothing wrong with the room. I kicked her out because I found drug paraphernalia. They even took pics of my garbage and the broken pipe. Cops came and told me to stay as this was the safest place at the time. I then got kicked out half hour later for room damages which there was none and drug use which was not true. Not a good experience at all. Not recommended at all. I was not at fault in this situation. It was right before Christmas and they did not return my damage which was $400.

  

• Bronco2

  08 marzo 2021
  Very friendly and accommodating staff

  Traveling on business trip for 2 weeks - this experience was for Week #1 - (more to follow). Nice clean room - guiet - good location in the Southeast part of the City - easy access. Very impressed with friendly front desk staff - some concerns with internet access - overall I would recommend and stay here again.