Comfort Inn Brooklyn City Center

Comentarios destacados

• JiL2000

  01 noviembre 2014
  Un sitio pequeñito pero cómodo para quedarse, fácil acceso al centro de Brooklyn o al tránsito de Manhattan

  En primer lugar, una aclaración: Me crié a unos bloques de este sitio, y aunque ya no vivo en Nueva York aún tengo familia que vive en la zona, así que estoy acostumbrado al vecindario. He usado este hotel varias veces cuando visito Brooklyn. La zona puede parecer "cutre" debido a la actividad comercial, en especial negocios de mecánica y coches situados en la avenida Utica, pero es mucho más seguro de lo que parece. La Avenida Utica es una vía pública concurrida así que siempre hay gente. El personal del hotel fue amable y las peticiones que hicimos fueron atendidas enseguida. El recibidor es bastante pequeño y la verdad es que no es un sitio para pasar el rato. Los dormitorios en los que he estado son pequeños pero limpios. Tienen una zona de desayuno muy pequeña (unas 4 mesas), pero la última vez que estuve (septimbre de 2014) servían un desayuno recién hecho que estaba bien. Hay una parada de autobús afuera del hotel que te lleva al metro en 5-15 minutos (dependiendo del tráfico o las paradas), o si quieres ir andando te llevará unos 15 minutos. La línea de metro te lleva directamente al centro de Brooklyn o a Manhattan; por ejemplo, a Times Square tarda menos de una hora. La parte más incómoda del hotel es el aparcamiento. Tienen plazas de aparcamiento limitadas en frente del hotel (quizás 4-5) y detrás (quizás 6-8). El aparcamiento de atrás es MUY estrecho, cualquier vehículo más grande que un coche de tamaño mediano o un familiar pasará un MAL rato para aparcar. Si las plazas están ocupadas tienes que aparcar en la calle, probablemente en el vecindario detra del hotel, y puede que tengas que aparcar a más de un bloque de distancia. En general diría que es un buen hotel cuando necesitas un sitio para quedarte mientras que tienes que trabajar/hacer turismo/visitar a familia y amigos la mayor parte del día. No es un sitio con muchas comodidades, solo es un hotel pequeño pero limpio y cómodo.

  

• carlosmS5721IO

  30 septiembre 2015
  Recomendable para viajes sin familia

  El hotel está bien ubicado. A 10 cuadras del subte 3 y 4. La zona es muy comercial. La atención del hotel fue buena . Recibe paquetes sin cargo. El desayuno es aceptable. Precio y calidad esta bien equilibrado

  

• Patr1ce

  22 junio 2016
  This hotel was really pricey.

  It was a good stay, right in the heart of Brooklyn. Easy to catch the bus to go anywhere. Because of the price not sure if I would stay there again. I don't understand why all of Brooklyn is so expensive. No microwave in the room, you had to use the one in the breakfast nuck. The ice machine worked every other day.

  

• LightPacker654992

  04 julio 2016
  Poor customer service; Dirty room

  Customer Service: Just checked in for a two night stay with my family. The front desk clerk, Andrea, was not welcoming at all. My husband asked Andrea if a room was available on a higher level, since our assigned room is directly across from the potentially noisy breakfast room area. She proceeded to tell us that this is the room that we've been assigned. She did not attempt to check to see if another room was available. My husband attempted to clarify by asking if another room was available. She repeated, "this is the room you've been assigned and if you want two queen beds, this is what has been assigned." After a day of travel...on the road since 7am and it was now 8:15pm, we were just ready to take a shower and get ready for bed. No complaints, however, we noted that her customer service skills were extremely poor. After looking at the room, I saw that there were only two washcloths and towels in the room. I asked Andrea for two more. We're a family of four and made a reservation for four. Andrea promptly said, " if there are no more in the laundry room, then we don't have anymore." I had to asked her if she would check. She said she would and later called our room to tell us that the towels/washcloths would not be available until 9am. It's unfortunate that I need to prompt a customer service professional to respond to such a basic request. Also why didn't housekeeping leave a reserve of towels/washcloths for guests? Room Quality: The sheets were stained. On one bed it looked like a woman's foundation makeup was smeared along the top edge of the white comforter. Multiple pen marks and smudge marks were on the sheets. How hard is it to bleach white sheets? Were they even washed? My husband called Andrea and asked her to come and see the condition of the room. I'm not sure of the conversation that ensued, but in about one minute, Andrea called us back and said she could move us to another room. We are thankful that she promptly addressed the cleanliness issue and miraculously was able to find us a similar room on a higher level. Note: On arrival we asked for similar room on a higher floor and Andrea was unable to clearly articulate why we couldn't be moved. I wouldn't recommend this hotel to families with young children. Customer service is lacking. Cleanliness is questionable. There are other hotel options in the area.

  

• saeed1974

  25 agosto 2016
  Great Hotel

  Recently I stayed with my family at Comfort Inn Brooklyn while I was visiting New York for my son tennis Camp.I was very pleased with my stay. My kids loved the hotel and the room. the staff was veryhelpful. The hotel was sold all 3 days we stayed , The rooms were very well kept and super clean. It looked like they just did a complete renovation. I would definitely roccomend this hotel. The lady working in the breakfast room was very nice. I would stay at this hotel when I visit New York.