Comfort Inn South - Springfield

Comentarios destacados

• Alex S

  05 septiembre 2020
  Great Place

  I like the beds because there comfortable. I like there Laundry Room washing machine did an excellent job of washing my Red shirt, Black jeans, and my blue cloth mask and dryer did an excellent job drying my red shirt, black jeans, and blue cloth mask. I like the fitness center but I didn't do the pool this year because of the Covid-19 the laundry is free they want to provide your own Laundry Soap and Dryer sheet. But in room 205 i can hear people in room 305 making noise.

  

• 135allenm

  21 septiembre 2020
  Very nice place

  Stayed a few days while doing a little sightseeing and shopping in the area. Smooth friendly check in. Room was quiet, clean and comfortable. Breakfast was very good and the ladies doing the serving were just so nice and helpful. Pool and hot tub was nice also. I will Definantly stay here again when I come to town.

  

• aa1111sssssssss

  22 octubre 2020
  My trailer Got broken in to

  Room was fine asked for a room to keep en eye on my truck parked in back and was still placed on the other side of hotel Trailer hooked to my truck had the lock cut off. They stole a bottle jack out of the back of it. Thank goodness my custom motorcycle was not touched. Reported it to front desk the lady was not surprised one bit like it happens there now and then. She was no help and with out police report could not look at security tapes I would say that if your staying park in a well light area

  

• dannifer

  24 octubre 2020
  Could have been better

  This hotel could have been a 5 star review except the cleanliness issue with the bedding. Unfortunately that is such a big deal it overshadows all the good for me. The positives: - Huge wall mounted TV - Comfortable bed (except for the way too soft pillows) - Huge jacuzzi tub in the bathroom! (this was in a handicap king room) - Still served breakfast, they served it to us instead of self serve but I really appreciated it since some hotels just stopped offering breakfast during Covid. The food was good too! - sausage, eggs, biscuits/gravy and potatoes. - Location is great, near restaurants and lots of shopping. It also felt very safe! - Indoor pool and jacuzzi area looked great but we didnt have time to try it. - room had mini fridge and microwave which is nice to have. The Negatives: - the room was not as clean as I would have liked. The bedspread had dirt/mud spots that were obviously not stains that just hadnt come out. There were a couple hairs on it too. - We found a pair of glasses left by a previous guest right on the floor by the bed/wall. Made me wonder how they had remade the bed on that side and not noticed.... - The ceiling in the bathroom had some water damage and showed signs of mold. The caulk around the tub and shower really needs to be redone as it was missing in lots of places and badly discolored in others. Oddly the room itself seemed newly remodeled but the bathroom did not.

  

• ReginaA255

  15 febrero 2021
  very disappointed

  I made a reservation for a jacuzzi suite so me disabled husband could relax away the pain of a day's travel. When I went to check in the clerk was very overwhelmed and flustered. He insisted that my husband could not have his mobility assist service dog in the jacuzzi suite and he would give us a double queen instead because the jacuzzi suite was a "pet free" room. No how many times I attempted to educate him on ADA law he wouldn't listen. Finally I left to discuss it with my husband. If we were going to be stuck in a plain room without a jacuzzi we could certainly find something cheaper. I attempted to call customer service and no one ever did answer. Finally the clerk called me and started backtracking and apologizing. We finally made it to our room and the jacuzzi had black mold in the fixtures!!! GROSS!!! THEN...the elevator broke and my husband had to try to manage stairs. We never got breakfast the first morning because the attendant wouldn't stop hanging out at the front desk talking long enough to serve us. The second morning the same attendant wouldn't even turn around to speak to me professionally. She stood with her back to me asking what do I want. When I asked for two orders of biscuits and gravy with sausage links she gave me 2 plates. Each plate had one very dry biscuit with a small dollop of flavorless gravy that barely covered the biscuit and definitely not enough to counteract the extreme dryness of the biscuit, a fork and knife stabbed into the top of the biscuit...and one sausage link. We will never stay here again. I'd call and demand a refund, but they won't answer the phone....oh yeah, let's not forget the kids running and screaming up and down the hall until nearly 10:00pm.