Delta Hotels Forest of Arden Country Club

Comentarios destacados

• tinocordero

  14 julio 2014
  Gran esperiencia de Golf pero me esperaba más en el Hotel

  Es posible que mis expectativas fueran demasiado optimistas debido al precio, la marca y la categoría del hotel pero en realidad me traigo pocas ganas de volver debido a varios detalles que casi considero básicos como pueden ser el Wifi y un buen servicio de bares. Por otro lado me han encantado las instalaciones, el servicio del club de golf y el diseño del campo. Sin dudas la razón de una posible vuelta o recomendación del resort es el Golf!

  

• maria g

  08 agosto 2015
  Bueno

  El hotel queda apartado de cualquier ciudad. Es comodo pero está para remodelar. Nos recibieron muy amablemente con jugos y unas tarjetas para desayuno donde se leia "breakfast voucher £10.00", cuando fuimos a utilizarlos nos informaron que era para el desayuno ingles que costaba 14,50£ y que pir tanto debiamos pagar 10£, aun no hemos podido entender si el vaucher es por 10 porque teniamos que pagar 10, logico y absurdo. No hay servicio de internet en el lobby como cualquier hotel. Hacen muchos eventos nocturnos y el ruido de las habitaciones superiores es bastante molesto. Debimos quejarnos en tres oportunidades sobre el servicio de tv, no funcionaba. Estuvimos cinco noches. Es costoso para lo que ofrece.

  

• JamieCharles21

  28 octubre 2020
  Golf Was Excellent but Hotel Service Was Awful

  Booked via golf breaks and the golf was amazing. The Arden Course was spectacular as expected despite the wet conditions. The Aylesford Course is shorter than the Arden but still enjoyable and well kept. Despite the golf being amazing, the one star rating is based on the terrible service from the evening staff at the hotel during dinner service at the Cast Iron area. It wasn't busy so there's no excuse. We sat for about 45/50 minutes with empty plates and empty glasses and not offered a refill or collection of plates. We got up and walked away (knowing we still had a small bill to pay) and they just said good night and we moved to the bar area. About 10 minutes later (still waiting to be served at the bar for a beer) we were chased down by member of staff to pay our outstanding bill which wasn't an issue, but to wait so long in the restaurant and then the bar to be served was absolutely shocking and terrible service. Menu was shockingly small but the food was good. 5 out of 5 for the golf courses but 1 out of 5 for the hotel service.

  

• Ambassador554918

  02 noviembre 2020
  Great hotel, poorly being run

  Having visited on numerous occasions, I was so disappointed with my stay on 30th October with my family. We arrived mid afternoon from a 2hr plus journey to be told we couldn't be accommodated in the restaurant or bar for food, but was not told to pre book (which we were & did for the pool access). Reception & Bar staff were dismissive and failed to challenge any of the Golf or wedding party guests wandering around without masks and sitting in large groups. There was even a party on our floor in a room post bar closure! The whole hotel was ridiculously hot throughout and the rooms barely breathable due to temperature. I understand the reduced menu due to current situation, but the prices a not reduced at all and all very expensive. 2 adults & 2 children, our bill was over £100... Although disappointed with our stay, to a hotel we have loved on many occasions, the Restaurant Manager & his staff were exceptional and a real credit to an otherwise poor staffing team. Martyn

  

• Leylahni

  15 noviembre 2020
  Average

  We booked a room for an afternoon on a Sunday so that we could use the pool just before lockdown. It was hard to get hold of anybody at reception. The property itself is beautiful albeit tired in places. The pool was great and we felt quite safe using it during our slot. The In room dining service is let down by the slow response and service by the team. Food was ok though especially the chocolate tart. We didnt stay the night so cannot review the rest of the service.