Guest House Diamond

Comentarios destacados

• olofkarlsson85

  07 agosto 2017
  Not the best experience

  First I must mention the incident for which I base most of my review point of 2/5: When arriving for our 4n stay we were informed that there was a doublebooking the last night so we could not stay at the guest house, instead they had arranged and paid a hotel close by for us. A bit annoying since I made the reservation a few months prior to arrival, you would think that they could have informed us before arriving. So last day we went to the hotel with our host for check in and we were shocked but the low standard of the hotel, a boring cement building next to busy entrance of a US military base and you could smell cigarette smoke already in the lobby. Of course the room secured for us was also for smokers (totally unacceptable for us since we really cant stand it). We refused, arranged another hotel for us in Naha (we were leaving for Tokashiki next day anyway so no problem staying in the city instead) got a refund for last night and just left. Really disappointed with the way they handled it, no kind of refund, no communication and the hotel they secured for us was so far from what the Guest house was all about. The Guest house was ok. Bathrooms are shared (only 1 shower and full faucet and both in same room, in addition there is 1 men`s and 1 women`s toilet). A bit problematic since there is 4 rooms + owners room, can be a bit of waiting time for shower. Overall clean but there is no daily room cleaning (not even emptying the thrash can) but perhaps you can ask for this, not sure. Parking is good and its very close to several of beaches on Yomitan and close to a few restaurants and supermarkets. Had a bit of seaview from the room and there is a green space/seating area/grill spot outside from which you also see the ocean. Area is quiet and nice. You really your own car if staying here since nothing is that close!! Overall the stay was ok for price paid but the review score is of course lowered due to incident described.