Hallmark Hotel London Chigwell Prince Regent

Comentarios destacados

• wtfwhy123

  21 marzo 2020
  Worth the money. Event staff amazing.

  The event staff were AMAZING. Went above and beyond before, during and after the event. Great customer service, attention to detail and responsiveness. The reception staff seemed disinterested and to not like each other, sniping at each other visibly. The rooms were great, spacious, well kept, good bathroom. For a huge hotel that seemed relatively quiet we were placed SUPER far away. 2 separate lifts and about 500 metres walk at least to our rooms, doesn't seem far but trust me it is. Breakfast was fantastic. Worth paying for in your room rate and not on the day however. Really good quality, and variety. Would recommend this place and was happy with our stay and the value for money.

  

• lisamarie11111111

  11 septiembre 2020
  Awful from start to finish.

  Stayed here as we were travelling home from central London to stop off at Sheesh. First of all when we arrived we were checked into a room that had a horrific smell coming from the bathroom - it actually smelled like something had died in there. There was also no toilet roll in the room and the bathroom was dirty. When we complained at reception the lady was very polite and moved us immediately and upgraded us for the inconvenience. This room was better however it smelled very strongly of paint fumes. There was only one bath towel and one hand towel provided. To make things even worse when I was getting ready to go out that evening I hung my dress on the hook on the back of the bathroom door only to discover it was covered in paint! My dress was completely ruined. I told reception the next day but they said there was no manager available to speak to me about it and they said they would call me. Im still waiting. Awful experience. I definitely wont be returning and I have no idea how this place is supposed to be 4 stars. Its more along the lines of a 2 star.

  

• janess

  26 octubre 2020
  Wedding Eve

  Hotel has changed hands but made no difference Shane was extremely helpful before I arrived in making sure by the bride to be had a nicely decorated room & we were next door Reception staff were great

  

• roisins870

  04 noviembre 2020
  Mini break

  Me and my partner had a 2 night stay here and found the staff to be very polite, but the food was very over priced so we ended up eating elsewhere. Also during our first evening there were at least 5 mosquitos in our room and we felt the room hadnt been cleaned to a hgh enough standard. E.g. dead fly in the bathroom, some form of liquid splatter on our hotel room door. It is a good location as you are near London but a little over priced for an average experience.

  

• PatriceNA

  29 noviembre 2020
  Helpful Event Staff

  I stayed here with my family in October for my wedding. The event staff, Oana and Emma were extremely helpful and accommodating especially given the last minute changes. The general manager, Shane Townsend was very responsive and professional. My room was spacious and clean. I would recommend to anyone wanting to stay or book an event here.