Hilton Garden Inn Cleveland/Twinsburg

Comentarios destacados

• ladydocinchitown

  24 julio 2008
  Perfecto para lo que es y donde está

  Habitaciones: excepcionalmente limpias; la cama es cómoda y el baño amplio, es fácil manejarse dentro. Personal: Excepcionalmente simpático, eficiente, paciente y competente. Hay conexión de alta velocidad y sin cables en todas las habitaciones; son perfectas para quien viaja por negocios y son fiables. El buffet de desayuno no es para competir con los mejores cocineros, ¿pero quien esperaría algo así? Hay bastantes opciones tanto sanas como no tan sanas (pero tentadoras), se puede comer, está caliente y viene muy bien. Cerca de la autopista, Starbucks, supermercados y unos pocos restaurantes. Lo práctico que era, lo estupendo que era el personal y lo limpio que estaba todo superó mis expectativas y eso es difícil.

  

• omarcX9514RZ

  27 septiembre 2018
  Excelente

  Super cómodo y buena ubicación, el personal super amable, cada vez que visito Twinsburg es mi primera opción de hospedaje. La comida muy bien y la vista con los restaurantes cercanos excelente. Garantía 100%

  

• omarcX9514RZ

  02 febrero 2019
  Excelente y super cómodo

  Cercano a la zona centrica de Twinsburg y Macedonia, cerca de bares y restaurantes. La atención del personal siempre excelente. Las habitaciones muy cómodas y la calidad del desayuno super bien. Siempre me hospedo aqui.

  

• jkoft

  31 diciembre 2020
  Excellent customer service and cleanliness.

  Have stayed at this property twice during the COVID pandemic while going to the Cleveland Clinic. We found the rooms and hotel grounds to very clean and felt comfortable staying there. Excellent COVID procedures were in place during our visits. Caitlin at the front desk(I hope I spelled her name correctly) provided exceptional customer service both times and was extremely understanding. Will be returning in a few months for my follow-up visit.

  

• Darla S

  12 noviembre 2020
  Comfortable Rooms with a Rude Gary

  I stayed at this hotel November 11, 2020. When I checked in the front desk was extremely friendly and helpful. The rooms are very comfortable. There is a Keurig coffee maker already in the room (you dont have to request it like at most hotels, thank you Covid) and the rooms have a refrigerator, comfortable beds, and (most importantly for me) programmable air systems that allow for soothing white noise all night. My only frustration was Gary, the night desk manager. I called down about 11 PM to request a wake up call. I had forgotten the charging cord for my phone and was worried that my alarm would not wake me up. He answered the phone rudely and I requested a wake up call for the next morning. He yelled at me fine, done, bye and hung up the phone. Incredibly short and rude. I wouldve given this place a five rating but Ive got to give it a three because he was such a jerk. Employees matter. They can make or break an experience. I do recommend this hotel but I definitely do NOT recommend Gary for human interaction.