Hilton Garden Inn Phoenix Tempe, University Research Park

Comentarios destacados

• davidtT4805IH

  06 febrero 2020
  Just what I needed

  Though the property is next to the highway, my room (on the other side) was quiet. The breakfast always had a nice selection and the restaurant and bar were excellent. I have been working in the area for several years, staying in another Hilton property. I will stay at this property from now on. Loved the fir pits around the pool

  

• A2012178

  18 febrero 2020
  Rude staff, very poor experience, not recommended

  I stayed here for business travel and had a very poor experience. The front desk staff at checkin were unwelcoming and rude, basic questions that most hotels are keen to assist with are responded to in a rude and condescending manner. Was shocked with the rudeness of one of the servers at breakfast and check out too was with another rude front desk member who didn't bother to even look up, guess staff here are too busy to help guests and basic courtesies are not important. I found the room good, well maintained and spacious but unfortunately that got negated by the behavior of the staff. It was a mistake staying here.

  

• priscillacarl

  10 marzo 2020
  Hotel Garden Inn

  We were visiting family and going to Spring Training. The location was close to both family, ballparks and the airport. We enjoyed the breakfast buffet. The rooms are spacious, clean and nicely decorated. The lobby area was very inviting. We would definitely stay there again.

  

• pamgooder

  15 marzo 2020
  Businessmens hotel

  Defiantly a business crowd few families. It presents itself as a standard, clean, concistent, but pricey hotel. It does have a very nice glassed in weight and exercise room, Laundry area, outdoor pool, pool side fire pit, snack bar and $15 hot breakfast buffet. Average business hotel at an above average price.

  

• lauragT4791KT

  22 agosto 2020
  False Advertising

  I have been a long time Hilton customer, over 20 years and know how to maneuver online to verify pet friendly and find lowest fee, if any. I chose this hotel because it was pet friendly with no fee listed online. Upon arrival, I was told bluntly that there was a $75 pet fee, period. They said they knew it was wrong online and had been trying to fix it since March. No apology, no our error, just a Hilton Garden Inn isnt pet friendly anyway, so I should accept fee. Did not stay because they happily cancelled my reservation. I went to the Sheraton at Wrigley and stayed for $82 with no pet fee. Hello Marriott!