Holiday Inn Hazlet

Comentarios destacados

• St_Nick61

  18 noviembre 2019
  Clean rooms and courteous staff

  We stayed here for business and had never been in the area before. We chose this Holiday Inn because of the name and location. It was just 10 miles from where we were doing business. What the map didn't show was that 10 miles took anywhere from 20-40 minutes to drive. That was not the hotel's fault. While it is probably an older hotel, the rooms were clean and well-kept. The price we paid was very good considering the area and the staff was extremely courteous and helpful. They spoke with me every day I came down to leave for the day and offered bottled water and snacks to go with me. The restaurant in the hotel is very nice with some great food (for a hotel). The towels are above average. The one issue I had was the fact I could hear my neighbor cough, sneeze and clear his throat. I would not hesitate to use this hotel again.

  

• Retiredandhappy_10

  05 marzo 2020
  Comfortable but Strange Design

  We stayed one night on a family trip. I think the average of 3.5 is about right. Our room was a bit small but was comfortable and clean. The wash basin is in the room and not in the bathroom. The really strange thing is that the rooms windows look into the hallway so you always have to close the blackout curtains to ensure privacy. Overall, this hotel is similar standard to the local Best Western, which also has the basin in the room, except the Best Western provides a light breakfast in the price. We slept well here, but on balance, because of the room window set-up and the breakfast, we have a slight preference for the Best Western.

  

• H4920ESbobh

  20 julio 2020
  Disappointed

  The website still reads like all services are uninterrupted, until you check in. The restaurant is closed, no housekeeping services, you have to request towels and they do not remove the dirty towels, rooms do not cleaned or vacuumed, bed linens are not changed. The hotel is remodeling and my room was in the middle of the remodel so my wife and I were woken up 7:30am-8am for 3 days and they left all the furniture they removed from the roo.s they worked on in front of my room to trip over each morning. I complained to the staff so they gave me 2 bottles of water and 3 packages of muffins. Dont worry, they still charge regular rates.

  

• kkoz99

  06 agosto 2020
  Dishonest during power outage

  The owners and managers of this property are dishonest- they accepted non-refundable reservations knowing they did not have power at their property and could not accomodate guests. This is outrageous. I would never recommend staying here- they had no a/c, no flashlights, nothing to even offer guests who needed to stay there.

  

• Jess7685

  17 agosto 2020
  Horrible Experience

  A few weeks ago we had a state wide power outage and I called this hotel to confirm they had power so I could take my one year old there for the night. They outright lied to me and said they had power and charged me $200 for a non-refundable room. I got there, 6 months pregnant with a tired and hungry one year old and they had no power and there was no one at the front desk checking people in. So I turned around and left, and had to scramble to find somewhere for me and my toddler to stay at 7 p.m. at night. I called the next day to have my money refunded and they told me they were too busy and to call back. I have now been calling for 3 weeks and every time getting redirected to a different department saying they can't help me that the room was non-refundable. I would have never booked a $200 non-refundable room less than 5 miles from my own house if I hadn't called first and been assured that they do have power. I am disgusted at the fact that they would lie about this and then not willingly issue a refund, the management at this hotel should be ashamed of themselves.