Holiday Inn Houston-Hobby Airport

Comentarios destacados

• tavocon

  01 septiembre 2016
  PRE Crucero

  Hotel a muy buen precio, viajamos en familia este agosto nos hospedamos aquí la noche antes de tomar un crucero en Galveston, esta a una distancia razonable si vas en carro, el hotel limpio, el cuarto también limpio amplio y cómodo, el hotel se ve viejo, pero muy bien mantenido. Ampliamente recomendable.

  

• JavGarMx

  03 mayo 2017
  Muy buen hotel (muy caro el desayuno)

  Buen hotel, cómo, limpio y muy cerca del aeropuerto. Los cuartos son amplios y cómodos, las camas buenas. Muy bien por el servicio de transporte gratuito a la terminal, pero muy mal el que no incluya el desayuno.

  

• CXGTraveller

  14 julio 2020
  Easy comfortable stay

  I stayed for one night after doing business nearby. I booked at the last minute at IHG.com, and had no problem checking in. They followed my preference room (high floor, away from elevator). The building is obviously not new, but they clearly had a renovation done recently. The room with a king bed is a good size room, with a small refrigerator and flat screen TV. The bathroom is on the small size but it works fine. Water pressure is good and clean. The bed is comfortable. Due to COVID-19, the restaurant on the first floor is close, so no breakfast or anything. Also, the fitness room is close. (Note: this is a mid-July 2020 stay) The airport shuttle still runs and had good experiences with that service. The check-out was quick and easy. Overall a good stay. No major issues I encounter. Just note the COVID-19 closure of restaurant and fitness room.

  

• ontheroad2300

  31 diciembre 2020
  Great stay

  Came and stayed at this property recently and had an enjoyable stay. Great staff and really comfortable. Considering I had a hectic airport schedule, they really took good care of me. Highly recommend. Also strict guidelines for COVID.

  

• chicagobearfan

  20 febrero 2021
  Customer service is horrifying

  I booked a room with this Holiday Inn location on Monday, February 15, 2021 through hotels.com. At that time, I was charged for the room. When I arrived at the hotel a few hours later, the doors were inoperable and a note on the door said Power out, not taking new guests. We then learned that over half of Houston had lost power. After another three hours searching for a hotel on ice-covered roads, we ended up staying with a distant acquaintance to keep our children safe from the freezing temperatures. We tried calling the hotel several times each day for the next few days, they finally answered on Friday February 19th (we were told the power was out for several days). After spending days trying to contact hotels.com and the Houston/Hobby Holiday Inn, we were finally able to get in touch with the manager of the hotel on Saturday, February 20, 2021. The manager stated that she will not refund our money that we paid for the hotel because it is not their fault that the power went out, and we need to contact the third party to issue a complaint. Hotels.com has also claimed that it is the responsibility of the hotel to refund us, and there is nothing they can do. Bottom line, this property does not do the right thing.