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Hotel Kristall

Sichelburgstrasse 18, 39030 Falzes

Valoraciones

4.0 sobre 5

Basado en 202 comentarios

  • Ubicación

    4.5 sobre 5
  • Calidad/Precio

    4.5 sobre 5
  • Habitaciones

    4.5 sobre 5
  • Limpieza

    4.5 sobre 5
  • Servicios

    4.5 sobre 5
  • Calidad del sueño

    4.5 sobre 5

Descripción

Ubicación del establecimiento En Hotel Kristall gozarás de una ubicación céntrica en Falzes, a poca distancia de Parque de aventuras Kronaction y Castillo de Brunico. Este hotel de 4 estrellas se encuentra muy...

Disponibilidad

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Descripción general

Ubicación del establecimiento
En Hotel Kristall gozarás de una ubicación céntrica en Falzes, a poca distancia de Parque de aventuras Kronaction y Castillo de Brunico. Este hotel de 4 estrellas se encuentra muy cerca de Museo Mansio Sebatum y Iglesia de las ursulinas.

Habitaciones
Te sentirás como en tu propia casa en una de las 32 habitaciones con minibar y televisor de pantalla plana. Las habitaciones disponen de balcón. En tus ratos libres tendrás un televisor con canales por satélite para entretenerte. Las comodidades incluyen caja fuerte, escritorio y teléfono.

Servicios de ocio, spa y Premium
Relájate en el spa completo, que ofrece masajes y tratamientos corporales. En tus ratos libres aprovecha las instalaciones recreativas, que incluyen piscina cubierta y gimnasio.

Para comer
Tienes un restaurante a tu disposición para comer algo en Hotel Kristall. Apaga la sed con tu bebida favorita en el bar o lounge.

Servicios de negocios y otros
Tendrás atención multilingüe, biblioteca y ascensor a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.

Información adicional

Check-in

Desde15:00h

Check-out

Hasta11:00h

Servicios

  • Actividades - Tiempo libre

    • Billar
    • Gimnasio
    • Masajes
    • Piscina cubierta
    • Spa
  • Aparcamiento

    • Parking
  • Generales

    • Jardin
    • Restaurante
  • Servicios

    • Ascensor
    • Atención en varios idiomas
    • Bar-Lounge
    • Biblioteca
    • Información turística

Opiniones del hotel

4.0 sobre 5

Basado en 202 comentarios

  • Ubicación

    4.5 sobre 5
  • Calidad/Precio

    4.5 sobre 5
  • Habitaciones

    4.5 sobre 5
  • Limpieza

    4.5 sobre 5
  • Servicios

    4.5 sobre 5
  • Calidad del sueño

    4.5 sobre 5

Comentarios destacados

  • elzbietah2015

    Unpleasant owner, amazing staff

    We had a great time for 5 days at this hotel until the last hour of our stay which spoiled our stay completely :( Our accommodation was pre-booked and fully paid through Booking.com in advance but on checkout we were requested to pay a substantial part of the charge as, supposedly, the hotel have only received part payment for our stay. After an hour of negotiations in an inappropriate language used by woman in charge, dragging English and Polish speaking personnel into the conversation and putting them into an uncomfortable situation, refusal to call Booking.com (booking.com had to reach out to the hotel) it was established that the hotel had access to our full payment but simply was not trained well enough to fully understand their arrangement with booking.com. The saddest part was that we havent received an apology. The two stars are given to the amazing personnel, especially Karolina and Asia, who looked after us throughout the entire stay and to the chef for preparing exceptional food. The three lost stars are for 1 last hour of our stay lost on uncomfortable negotiations, inappropriate comments made during the time, and more importantly, for no apology after the entire event.

    1.0 sobre 5
  • KatrienV472

    Deception & Disappointment 2.0

    The images of the hotel don't reflect the reality. They are deceiving. The renovation works are incomplete, incoherent and most of all reflect bad taste. The swimming pool and wellness area are located in the basement without daylight. It is dark and smelly. The towels and bathrobes are worn out and feel like sandpaper on your skin. The pillows, blankets and mattresses are also at least 30 years old... This is by far not a 4*-hotel accommodation. It's better not to eat in the restaurant. Value for money is below zero. On top of all: dinner was accounted at check-out on top of half board option. No solution or commercial offer was found after a 30-minute discussion with the 80-year old owner.

    1.0 sobre 5
  • _ninomalin

    Malinaric

    My wife and I love skiing and at Hotel Kristall in Phalzen we have found our place for an ideal winter vacation that we are returning for 4 years. The hotel is relatively close to the beautiful Kronplatz resort, has a garage and a great spa with indoor pool and several types of saunas, beauty salon and massage. In this family-run hotel, everything is excellent, friendly staff, clean and spacious rooms, great food. Excellent money-value ratio and nice family atmosphere is the reason to return to this place again

    5.0 sobre 5
  • CaHa15

    Fantastic stay with a touch of luxury!

    We spend a lot of nights in hotels on business trips and are used to prompt service, comfortable rooms and cleanliness. The family managed Hotel Kristall managed to exceed our expectations! The breakfast buffet could make the grumpiest person smile with delicious coffee and served the best scrambled eggs I had for a very long time! Comming back in the afternoon after exploring the beautiful area, we were greated by a wellness buffet with homemade cakes, hot soup, various fruits etc. The highlight was the dinner, a 5-course menue and a well stocked wine cellar. All this in an elegant country stile, perfect to dwell in front of the open fireplace with a good book while the snow keeps falling! You can also relax in the excellent spa-area or just rest in the spacious room with view of the mountins. We are already looking forward to our next stay!

    5.0 sobre 5
  • smaggy75

    Don't go here!

    Traveling around the world in thousands of hotels I have never found such a discourteous as that of the landlady, rude and lacking any knowledge of the hospitality due to those who have an exercise like her. Breakfast was miserable, and pretentious dinner dishes away from the local cuisine, and not at all heavy. The bedrooms are comfortable, but the service of poor quality, in bathrooms there is no foam bath and often forgot to even put the shampoo, still in miserable sachets. The SPA despite repeated requests, had the 'cold tub, and the pool as well. The sauna that was hot. The turkish bath one broken and the other very small. Unique experience positive note in this hotel the kindness of a blonde waitress. Always courteous and helpful. Hotel to forget, for the service offered is worth 2 stars.

    1.0 sobre 5

Los comentarios expresan las opiniones personales de los clientes de Viajes El Corte Inglés que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Viajes El Corte Inglés. ©2020 TripAdvisor LLC. All rights reserved.