Marriott Baltimore Washington International Airport

Comentarios destacados

• Carmen507

  26 mayo 2014
  Exclente Experiencia

  Nuestra experiencia en este hotel ha sido fantástica!!!!!!!!!!!!! El servicio de su MOD, el personal del Bar del Lobby, recepción, botones, todos!!!!!!!!! excelente. Tuvimos pequeñas necesidades que fueron satisfechas de inmediato por el personal del Hotel. En una oportunidad fuimos por hielo y no había en la maquina mas cercana a nuestro piso, sin embargo, al comunicarle a at your service, inmediatamente nos enviaron una hielera. Luego nos encontramos al MOD y nos pregunto como estaba nuestra estadía y al comentarle lo del hielo, el día siguiente, el mismo se cercioró de que tuviésemos hielo y de que todo estuviese bien para nosotros, QUE SERCIVIO!!!!! que pena que no recuerde su nombre, pero de alii sabemos porque todos los colaboradores están enfocados 100% en le servicio. Buenas habitaciones, limpias, confortables, buena piscina, gimnasio cubrió nuestras expectativas. El personal del lobby recordaba nuestras preferencias en bebidas cada día que estuvimos allí, nuestra estancia fue de una semana y siempre el servicio se mantuvo igual, siempre atentos, siempre cordiales, siempre preguntando que mas podrían hacer por nosotros. Esa es la experiencia Marriot que siempre buscamos. Felicidades a todo su equipo.

  

• Punkbestia

  02 marzo 2017
  Ok muy bien

  Buena relacion entre calidad y precio. Personal educado y gentil. Buen desayuno. Camas cómodas y limpias. Posición muy comoda para el aeropuerto. No hay muchos restaurantes cerca (de buena calidad). Hay un bar con comida en el hotel. No está mal.

  

• jennifer c

  08 septiembre 2020
  Pleasantly surprised

  Stayed here one night after a late flight into BWI- very welcoming from the moment we arrived. Things in the lobby were shutting down which was a disappointment- but I think it was around 11:00- would have been nice though to have the bar area stay open for some late night relaxing after long flight. Wonderful indoor pool- you gotta see it, even if you don't want to take a swim. Beds very comfortable and room very clean. Would definitely stay here again.

  

• Zoltan M

  27 enero 2021
  Good, but not great (overpriced for what it is)

  I have stayed in this airport hotel multiple times in the past when I travel to Baltimore. It is convenient in terms of proximity to BWI, easy to park, and when I don't rent a car, provides shuttle to/from the terminal. But I may start picking other airport hotels in the future, because I think rooms are overpriced for the quality - run-down looking finishes, outdated appointments, cracks, spots, paint defects, etc. The look and feel don't come across better than a $130/night say Courtyard or even lower and I paid $210 + taxes/fees/etc. Service can be variable. Mostly good - the person checking me in (late night arrival) was wonderful. But the person checking me out took forever, didn't communicate as to why the delays, left the desk/came back while I was just trying to get on my way, not knowing what was going on - a checkout should have been a very simple process. So in summary, it is an OK hotel with some pluses, but I don't think it provides anything "extra" to justify this pricing.

  

• Beachluvinfamily

  05 septiembre 2020
  A few employees left a bad impression

  I have decreased my rating from earlier this year due to a few employees' performance and attitude during the stay. The property is still nice and well maintained, but one front staff worker was so unpleasant. I never caught her name because it was as if she always managed to keep her hair over her name tag. They also increased my room rate on the last night of the stay when I had booked a lower rate at Marriott.com. It appears they might have lost some of their best employees during the COVID travel slowdown and that is too bad. They also seem to no longer value their most loyal members. No mention of loyalty upon check in, no difference between those who stay a hundred nights at Marriotts and those who stay one or two night - also too bad.