Mercure Burton Upon Trent Newton Park

Comentarios destacados

• andrescarmonasilva

  08 octubre 2013
  Staff y Servicio Irresponsable

  Contratamos una servicio para 50 personas, con 8 mesas, y nos tuvieron 6 mesas y no las 50 personas. Tuvimos que organizar en el momento la sala, casi sin ayuda, y nadie se responsabilizo por el error, porque la encargada no estaba. El Staff es incompetente y no sabe actuar solo. Además los equipos de audio y video están obsoletos, y no saben lo que tienen. Me dio verguenza haber seleccionado este Hotel. Por favor lean mas comentarios antes de tomar el servicio. Lo único bueno es el jardín que es bonito.

  

• Ana Y

  04 febrero 2020
  SUCIO Y VIEJO

  El hotel está muy viejo y poco cuidado. Las habitaciones son pequeñas y la limpieza deja mucho que desear. Los techos y paredes estaban agrietados y sucios. Las moquetas de las escaleras eran viejas, sucias y rotas. NO TIENE ASCENSOR

  

• DuckysWife

  18 febrero 2020
  We loved it!

  Stayed in room 1 on the ground floor which is a lovely large room nice and warm as we love it. Bath in the bathroom as well as a very good shower. We appreciated the free toiletries and tea, coffee facilities, and trouser press. The extra large double bed was firm with clean white linen. Staff were amazing, friendly and ever so helpful. They decided to move us upstairs for our second night for safety reasons regarding Storm Dennis (16 February 2020). Room 106 (opposite the main staircase with a stunning stained glass window) was small but comfortable and had what we needed (except bedside shelves/tables). We put our mugs, phones and spectacles on top of the headboard. Socket near the bed, and dimming lights above our heads ideal for reading. The dimmer switches are conveniently in the headboard. The bathroom with shower only is small but adequate for our needs. The breakfast/dining room is stunning with a huge wooden surround at the fireplace and huge windows overlooking the garden. Will book again as we loved it!

  

• Kinedi

  02 marzo 2020
  Beautiful building but in need of TLC

  The Old Manor House is just beautiful and in a lovely green setting just a few miles outside of Burton. Staff were friendly in greeting us and checking us in. Our rooms were in the annex of the building and the first thing you notice is a very damp and fusty smell in the corridors. The lift wasn't working but there was only a sign on the first floor - not on ground floor where arriving guests would wait for the lift ! The rooms were large and spacious but they are definitely showing their age and the bathroom is certainly from a different era. For a Mercure Hotel which is generally the upper end of the Accor chain, this was quite a let down and a real shame as it is such a beautiful property. Go on Mercure, invest some money !!

  

• clarkeybullock

  17 marzo 2020
  New Years Eve

  We visited on new years eve for the family masquerade ball, family with a 5 year old and 10 year old, we all had a fantastic time, about 80 people in total, a mix of families and adult groups. Magician, balloon sculptures, face painter. Disco and hot buffet, could have done with more kids food, we were called up table by table and no nuggets left by the time we got there. Great family night thank you