Millennium Taiba Hotel Madina

Comentarios destacados

• 428alab

  19 febrero 2020
  Bad experience with terrible service

  This place is close to masjid nabawi and has a decent breakfast. We were also lucky to get decently comfortable beds. But that's where the benefits end. This hotel was very disgusting. My sister got sick and we believe it has to do with the mold smell in the room. When we first entered we noticed the room was dirty they don't vacuum and the sheets had stains. The housekeeper couldn't be bothered to come 2 out of the 5 days we were there even when I called and went to him directly to ask for cleaning. The days he did come he wouldn't do anything other than empty trash and give new water and towels. No wiping, sweeping, switching sheets, etc. He'll lift the blanket and not make the bed properly. I once asked for clean cups for the coffee machine (broken) and he never replaced it. I spoke to reception and they were dismissive and said all hotels in Madina are this way due to understaffing. This is simply untrue I would see the housekeeper on our floor from fajr to Isha walking aimlessly around the floor sometimes wiping the fire extinguisher?? That needs more cleaning than the rooms he's not cleaning??! When I spoke to the rest of our tour group they said they had similar issues and learned that it they tip the cleaners that's when they do their job. Well I refuse to tip someone just to do the bare minimum of what their job is.

  

• topsons2020

  11 marzo 2020
  Exellent

  Hotel is very near to haram. Haram view rooms available also. Very good and clean hotel. Exellent breakfast with lot of varities. Staff at reception are cooperative. Room cleaning staff & dining room staff also cooperative. Fulfil every reasonable demands. Really worth of money. Stayed in 2018 also. Will definate look in future stay. 3-4 minutes walk to enterharam premise & 2 minutes to enter in haram sehan. Rooms are specious and well maintained. Really enjoyed at Madinah stay. Suggest to becime a hotel member at hotel mobile app and get offers to save money

  

• mlrys969067

  14 marzo 2020
  unprofessional staff

  unprofessional staff in the reception and sometimes you find a trainee alone with no help. Delayed or poor service whenever you request. Poor coffee machine with no coffee capsule or not functioning well. No boiler for tea.

  

• 190usmanr

  30 marzo 2020
  Average to Good

  We stayed in Dec - overall good - however the room condition were not that good - compared to pullman. location is good but it is a nightmare for the taxi drivers to find. Hisham at the front desk was very helpful - highly commendable. Breakfast could have been better organised. they are very strict about the finishing time at 10am.

  

• Shah1122

  30 octubre 2020
  Millennium Taiba Hotel

  Absolutely spot on,brilliant location,clean,comfy beds,superb brekfast,staff are so helpful,On arrival we were upgraded to a suite facing the haram, with executive lounge access. throughly enjoyed our stay. Highly recommended.