Phoenix Hotel L.L.C

Comentarios destacados

• sblanco2

  10 enero 2010
  Excelente pero........

  Todo podría haber sido maravilloso, el hotel , la ubicacion , el personal , etc de no haber sido por algo inaudito que marca tendencia. Habiendo perdido la llave de la habitacion ( estoy segura que la deje en la mesa de la conserjeria ) nos hicieron pagar 50 Dh para reponerla . Es inaudito !! Un hotel de esa categor'ia no puede argumentar que la llave tiene un mecanismo electrónico especial que la encarece . Y un encargado no puede argumentar que lo dice la letra pequeña del contrato. El personal de logística, fundamentalmente el del joven cuyo nombre empezaba con W y no recuerdo , excelente

  

• adrytravel-12

  17 febrero 2020
  Worse hotel Ive seen in my entire life!!!!

  I have never seen a hotel so dirty and so old inside like this one! there is no hygiene and no serious health risk! I had the displeasure of spending a week in this hotel garbage because I had already paid the reservation without a refund! there were cockroaches everywhere, the apex was to find cockroaches in bed !!!!! a nightmare! it should be banned!

  

• meliezar

  25 febrero 2020
  Home away from home..

  A nice decent hotel apartment located centrally in Deira. Just few minutes away from Dubai International Airport and walking distance to Deira City Centre shopping mall. Accessible to public transportations and restaurants too. We have booked 2 Bedroom Apartment for my parents and relatives on RO basis for 14 nights. The unit is huge and comfortable. It has separate kitchen, dining area, living room, and balcony. Its being cleaned on daily basis. However, their bathtubs doesnt have water stopper so you cannot soak in. Staffs are attentive and will assists you at any time. Special thanks to Mr. Sadiq who is friendly and very accommodating. Overall, they had very relaxed stay. Thank you team!

  

• melissacY4052KZ

  01 septiembre 2020
  BAD EXPERIENCE - hope you like cockroaches in bed

  The hotel fire alarm goes off all day and night. Getting any sleep is impossible. WIFI doesnt work in the room. We emailed hotel manager several times and received no response and we were there a whole month. Dishwasher was non working, broken baseboards in the kitchen, stove didnt work, toilet leaked water all day as it was broken, shower handle broken off always needing to be put back on, shower tub wouldnt drain, balcony was filthy, hotel elevator doors have no sensor so they slam on you when trying to get on/off the elevator. Cockroaches in the kitchen. I stress to you - mgmt wont talk to you and the fire alarm is ear piercing going off in the middle of the night several times everyday.

  

• 135asmaam

  11 febrero 2021
  Ms

  not recommend hotel the housekeeping service is available only 2 days in week even during the pandemic I checked in last night 10 of feb 2021 the room has no towels ,no slippers, no tea setups not even bottle of water ,floors is very dirty and slippery and the TV is very old fashion and noise when its on ,no room service after 6pm, and the HK service not available when I ask someone to clean our room I was told that after 6pm no service ,the reception guy at the night shift was helpful in fixing the tv but overall very very poor service at the hotel.