Radisson Blu Ulysse Resort & Thalasso, Djerba

Comentarios destacados

• MargaridaLourenco

  16 julio 2019
  Very far from a 5 stars

  We stayed at TUI Sensimar Ulysse Palace in Djerba, Tunisia for 3 nights. Upon arrival no room was available and we had to wait on the lobby for more that 3h. According to the impolite and very unprofessional reception manager, Mr. Issam, our reservation did not exist - notice we booked everything with TUI Belgium (plane hotel and transfers). The accommodations provided did not meet a standard of cleanliness and quality to be expected from this type and price of hotel and instead we were accommodated in an area under construction (as you can confirm from all the attached photos). Non working safe/fridge, door hangers falling. Entering the room while we were sleeping without permission As you might imagine by the above description our trip to Tunisia was not pleasant, instead it caused us stress, annoyance and disappointment with the service. The images of he hotel they sold us on the office were not matching what we encounter there. At the end they offered us 50 for all the troubles caused... which is even more insulting. I was not expecting this from TUI.be

  

• V3305PEalia

  31 julio 2019
  One of the BAD hotels i paid for

  I travel alot and i pick my hotels carefully, Pictures at booking websites doesnt look like the actual.. When we arrived we carried our luggage.. There was no bellboy untill we complained. Second problem was the smell of the room when we first walked in. Smelled like sewage. Third problem its was so hot in the rrom and the AC doesnt work well.. Complained twice about it and they told me it cant be better. Room temperature wasnt lower than 25 with the AC on for 10 hours. Last thing i wanted to say when we had dinner at the big buffet they have... Food doesnt taste good at all I believe they have low standards for 5 star hotels. Example for that.. The telephone device they hace in the rooms in old enough and outdated, however the problem is they dont have a phone directory on it or next to it.. So when you want to call the reception you have to guess their # and dial. Also the toilet in mounted to the wall so hight which is not appropriate at all.. And thats not the end of the list... I dont have more time for this...

  

• prasila61

  04 marzo 2020
  Perfect holiday destination, best resort hotel with a dance bar and DJ.

  We spent 10 days here and were absolutely awed by the direct access to the beach. Loved all the facilities provided, gym, pool, table tennis and all inclusive food and drinks. The best thing is that besides 3 meals a day guests can drink cocktails at the bar and have snacks throughout the day until 4am. I really loved the on premises, Medusa bar equipped with its own DJ thanks to whom the music and ambiance were great,we danced every night after dinner. There's also a Moorish cafe where clients can have tea and chicha, the setting is authentic with the server dressed as a genie, he serves the best mint tea in the hotel. I think this hotel has the best beach in Djerba as the others aren't direct or as clean. I felt really safe and happy in this hotel thanks to all the staff who took care of me, from the cleaning to the dinning staff, managers and Barmen and a special thanks to the DJ who played a bollywood song for me. A very friendly doctor was also available on site. We will definitely be coming back in future.

  

• cl_mencer508

  18 febrero 2020
  Amazing week end in this hotel !!!!!!

  I spent 4 days in this hotel with my sister, it has been an amazing journey. The place is really calm, clean and beautiful. Indoor pools and spa are great. All inclusive cocktails and food are very good. But most of all, the people of the hotel are very kind and helpful in particular Eddy who was a great DJ and a very nice person and Sascha, who was always present, very attentive, professional, making great activities and very welcoming, I would have liked to meet people like them in all the hotels I've had the opportunity to go to!

  

• tiagoc949

  22 diciembre 2019
  THE worst experience

  I travelled this summer in a expectation of five stars Hotel and what I got was a shot hole. The employees were very impolite and made me wait for over 3 hours on the lobby for a solution to a reservation that could not be found! When I bought the package with TUI itself!!! My friends room was invaded during the night by employees, we were promised a place by the private pools and never got it! Dirty place! Totally NOT RECOMMENDED