Red Lion Kelso-Longview

Comentarios destacados

• deands2020

  30 septiembre 2020
  Disgusting

  This is by far the worst place I have stayed in the last 6 months from here to Mississippi. The beds were all lumpy, the chair has a big black stain on it I would never sit on it, the drain plug was left out on the side of the tub and was dirty, there were ants on the phone. I told the front counter guy about and he got upset and said _uck three times angry and then offered me some bug spray. Plus we were greeted by 4 weed smoking guys out front. Nice place. Dont stay unless absolutely necessary

  

• Jrodg9945

  13 octubre 2020
  Bad customer service multiple pending charges and rude staff

  So they charge multiple times I have so many pending charges management sucks starting from Angela white lady with blond hair to all the other ones. Multiple pending charges due to their errors. And they just told us oh the pending charges would go back to normal. They all was rude and bad attitudes from Angela to the black girl who I asked to run an entire week payment instead of daily . And asked if I had sufficient funds... . Went to speak to manager and also had a bad attitude. Sheets didnt get changed unless we asked for them to do so. Non smoking rooms and somehow every other room made our room smell like a club. Back doors didnt work, so we had to go around unless the door was been hold my a rock.. but just their inability to explain why they was charging us so much. Owner if you see this you need to fix your management! Everyone there was not satisfied everyone was complaining.this place sucks .

  

• christinanraymond76

  01 noviembre 2020
  Dissapointed

  Very dissapointed in the red Lion. We veered from our normal hotel and I regret it very much. The front desk clerk was very nice but our room had candy wrappers and clothing tags on the floor, there was someones old food in the microwave, and we had ants in the bathroom. Won't stay there again.

  

• KariBowers17

  22 enero 2021
  Not a great place to stay if you need an extended stay.

  My husband stayed here for 3 weeks for work. Had a hard time scheduling room cleanings. It took several days to get it done after being asked several days in a row. Just the overall customer service is not good. We would not recommend staying here if you need an extended stay.

  

• WashingtonOurHome

  06 marzo 2021
  Depressing and dirty remnant of a bygone decade

  Easily seen from the freeway, it's clear that the Red Lion in Kelso, WA, was once the gem of hotel accommodations in the area. However, entering the parking lot it becomes almost immediately clear that when this property was tops, Barry Manilow was in the Top-40. Staff was friendly and helpful, which gave me hope. But my room smelled stale, and my eyes were immediately drawn to some sort of smudge of (what I pray was) cream or lotion just splotched on the wall at eye level just inside the door. I've included pictures, and I really don't want to speculate what it might be, but it's the first thing your eye sees entering through the door...how could cleaning staff miss that? A quick inspection of the room revealed a number of detractors, including one of my pet peeves - the popcorn ceiling. Those haven't been used since probably the late 1980s, and to see them in hotels immediately tells me it hasn't been renovated in decades. Further in, I found the chair covered with filthy stains, the curtains spotted with holes, the valance hanging with staples exposed, and some sort of disgusting stain on the bed skirt that looked as if someone had rolled over and thrown up. Finally, the pillowcases didn't fully cover the pillows and I could plainly see stains on those as well. I would not stay here again, and I hope other travelers consider the same until some significant improvements are made.