Renaissance Philadelphia Downtown Hotel

Comentarios destacados

• Marilou S

  07 octubre 2020
  Perfect Place to Stay

  First off, the room was clean--I like the hard surface floors (no dirty carpeting) and the decor was all historic Philly related--loved that! There's a restaurant and bar right downstairs and we went to both. We were able to walk to Chinatown, Zahev, Reading Terminal Market and even Washington Square Park. We also walked to a Old Town Pizza and to a couple of nearby bars for happy hour. This review is way too late because I lost the contact info for the employee who was most helpful, but I just found it! The night auditor, Chun, took the time to recommend several Korean restaurants since my husband loves Korean food. So thank you Chun! The restaurant manager Kyle was also very friendly during our stay over Christmas. They both made us feel very welcome. Be warned--the check-in is hard to find as you have to walk straight through the lobby and turn left. It's in an alcove, but you only go there during arrival and departure, so--very smart to not have it front and center taking up a lot of their beautiful space. Just takes some getting used to. I highly recommend this hotel!

  

• DereckNB

  22 octubre 2020
  Decent Stay; Great Location; Boutique Feel

  I rated my stay a 3 because it was a pretty average experience. The location of the property is just FANTASTIC; it's literally right next to Independence Hall and the Liberty Bell center, a few blocks from the Penn's Landing waterfront, close to city hall, and not far from South Street with tons of different restaurants, shops, etc. I don't think any hotel in Downtown Philly is better situated. The parking situation is a bit odd. The hotel advertises valet service but when you pull up there is no one readily available to provide that service (you have to go inside); however, there is a public parking garage literally around the corner and the rates are cheaper than the valet anyway (and FYI, the hotel uses that garage for valet as well, so you might as well save yourself the valet cost). The hotel was clearly recently renovated and the rooms are uniquely and nicely decorated, and very fitting for the Philly culture and feel. My only gripes here are that the Black accent walls can make the room feel a bit dark and the lack of storage space is strange for a hotel (there's only like 2 small drawers and a SUPER tiny closet); seems an odd design choice when the room clearly has ample space to accommodate more storage. The hotel definitely has the feel of a smaller boutique hotel, which is nice if you enjoy that kind of experience. The service was decent, but not as stellar as I've come to expect from a Renaissance Hotel. My biggest gripes (other than the delays in waiting for an elevator since they're small and the restrictions are to have only 2 people at a time in them or one party) were the lack of basic amenities that you would expect from a 4-star hotel, like having a little shop to pick up essentials or even vending machines. Also, my husband and I have stayed at a few hotels during this covid era and it didn't seem like the hotel takes the cleanliness and disinfecting of public spaces and rooms as seriously or thoroughly as other hotels. We never once saw anyone wiping down anything in public spaces (and we were in and out of the hotel for 3 days straight) and we even saw one of the housekeepers cleaning one of the rooms on our floor without wearing a mask. I did provide this feedback to the hotel and someone got back to me right away, which was nice. All in all, not a bad stay.

  

• RRoyceguy

  01 diciembre 2020
  Thanks Jin !

  Hey guys just real quick wanted to give Jin a S/O her customer service was a step above the rest. She made me and my partner feel like VIPs when we checked in and not to mention the Hotel was super nice and swanky! If you are a fan of art and interior design this Hotel is gonna blow your mind! I definitely recommend this Hotel and ask for Jin she will definitely take care of you!

  

• mnmshady

  22 febrero 2021
  Lovely Hotel, Excellent location, Great Staff!

  The hotel has a really great vibe. Nice lobby, spacious rooms, trendy decor! Staff were all very friendly and helpful. The location is AMAZING. right near all the hotspots of Philadelphia. all walkable and accessible. We had a really wonderful get away- for adults together with children. .

  

• Dean_Amy-2004

  12 febrero 2021
  Clean and Location, Location!

  Given current times, cleanliness is an all-time importance and everything seemed top notch. For safety, there is no housekeeping service during your stay but you can request anything you need from the front desk; including complimentary bottled water. The location was very close walking distance to the historical sites and a few museums. We parked the car in the garage behind the hotel and didnt have to get it out until we were ready to leave. The garage is public and not part of the hotel. We also ordered room service. Prices were a bit high, but it range with standard hotel room service rates. Food was fresh and tasty. The room was very large and gave us plenty of space. Overall we had a great experience and wouldnt hesitate to stay here again.