Sheraton Dallas Hotel by the Galleria

Comentarios destacados

• KarenGutmon

  02 noviembre 2019
  Muy buena ubicación

  El hotel es muy cómodo, con camas muy cómodas y está limpio, el personal es amable. El hotel te pide un depósito para tu estadía aunque esté todo pagado de 60 dólares que después regresan. La ubicación es muy buena y podría recomendar este hotel.

  

• Larry C

  19 noviembre 2020
  Really Nice Hotel In Great Location

  This is a great hotel and I would actually rate if close to 5 Stars, yet with a 2 Star price. Only $79 per night and really well kept, clean, secure, comfortable and exactly what we wanted. Hard to beat this place and right by the famous Galleria High End Shopping Mall.

  

• nicolep367

  22 noviembre 2020
  Marriotts Embarrassment

  This Sheraton is absolutely pathetic. I understand that there is a global pandemic, but dirty rooms and poor service are unacceptable. We were told that housekeeping would come after the 3rd night. After receiving poor service for 3 days we wanted to ensure our room was cleaned during the day of our 4th night, so when we left the hotel at 12pm we stopped at front desk to remind them to clean our room and to inform them that we were out of: tissues, conditioner, and body wash. We also informed them that the drains of the shower and sink were clogged. We come back to the hotel after 8pm. Our room was not cleaned, our sheets were not changed. All housekeeping did was throw toilet paper, shampoo, conditioner, and bars of soap on one of the night stands. Absolutely pathetic. The parking lot is absurd. You can only enter the entrance to the lobby from a one way road, so if you miss the small enter sign you will end up entering in a gated lot and will have to park at the back of the building, walk to the entrance to check in and receive your room key, then walk back to your car and drive through the gate to the entrance to unload your car, then you will drive back through the gate to park and walk all the way back to the entrance again. Ridiculous. Will never stay here again and might think twice about staying at another Sheraton. Marriotts brands are starting to become unreliable and that is a damn shame.

  

• nemeth18

  06 marzo 2021
  Not for Teslas

  The reason we booked this hotel was for the Tesla charges. Unfortunately all of the spaces were occupies by non electric cars. Hotel does nothing to regulate or manage who parks in the Tesla charging spots. Also, my toilet clogged up incessantly and without cause.

  

• andresglezh

  14 marzo 2021
  Fin de semana

  Las habitaciones muy pequeñas y todo el día y noche con el ruido de los coches de la carretera , estuve 3 noches y no te hacen la habitación y no te dicen cuando uno llega que no la hacen por covid , para entrar y salir del estacionamiento es una pesadilla nunca funcionan las plumas de acceso con la llave del cuarto , pésima experiencia primera y última vez en quedarme en este hotel , nada recomendable , lo único es la ubicación .