Staybridge Suites Reno

Comentarios destacados

• Atlanticauto78

  09 abril 2020
  Great experience. Management and staff is awesome. Very clean rooms

  Very clean hotel. First class management and staff. Manager Krysslyn and the GM were both very nice to us. Great front desk staff. Very clean and Sanitized hotel. Saw numerous staff members cleaning and disinfecting made me feel very comfortable. I will definitely stay again

  

• paulsyd13

  09 noviembre 2020
  Extended Stay during Pandemic

  I just completed my stay in Reno NV and while I was a guest at the Staybridge Suites it was like coming home . This place is great the staff is wonderful and very accommodating. I was there guest for 6 months and although the perks they offer werent available due to statewide pandemic reasons the hotel still is a very comfortable place to stay . Very convenient to restaurants and grocery stores and close to highway 395 . Very safe lodging and I am happy to recommend this hotel to anyone visiting the Reno area . I will come back when in Reno

  

• velcoberley

  06 diciembre 2020
  Great stay! One bad experience.

  All but one of the hotel staff were wonderful, they created a pleasant atmosphere. My room was very comfortable and appeared clean. The head of housekeeping was so sweet! My only complaint was....the battery in my rooms smoke detector went bad. When I let the front desk know she actually handed me a battery and stated that Id have to change it myself. My little doggie was terrified by the noise. After discussions she finally changed it! It was on the ceiling and she thought Id change it! Other than this my experience was fantastic!

  

• Go791442

  27 enero 2021
  Dog friendly AND clean! Staff very accomodating and personable!

  Stayed several places in the area over the last year while real estate shopping. This is far and above the best for those travelling with medium to small sized dogs. Full kitchens (sans oven), dog fee not outrageous, plenty of areas to walk dogs close by on leash, super friendly staff, and very clean rooms (even the dog friendly rooms). Staff was very accomodating - requested ground floor room - check, requested late checkout - check. It is located in a business park of sorts, so quiet on the weekend. Full size coffee maker - yay! Everything worked. No complaints here.

  

• Mambo305

  14 febrero 2021
  Homey but wear flip flops or socks in room

  The Staybridge concept is great but it's too bad that guests don't take care of the rooms they rent and not enough attention is placed on replacing items by hotel management. The experience was great in terms of amenities and customer service. The person who checked us in was quite lovely. The washers and dryers are a real plus, and the breakfast to-go bag was very generous. I did not care for the cleaning standards. The shower has some hair from previous guests and the carpet in my room was disgusting. It does not need to be cleaned, it needs to be ripped out and thrown out. I don't understand why places that are extended stay and allow children and dogs don't go to a tile concept. You want carpet? Get an area rug. But it is so disgusting to have stains all over the already dark carpet and they are hidden in there to the point I don't want to get out of my bed to touch the floor. I'm usually barefoot in my room when I travel, as I don't use shoes in my own home. I try to have the same respect by treating the rooms as if they were mine. Bottom line, carpets need replacing, or just do a 1-time investment on tile flooring.