Staybridge Suites Stroudsburg (East) Poconos

Comentarios destacados

• patriciol628

  28 junio 2015
  Excelente hotel en el medio de la carretera

  Muy buena habitación, con piscina temperada, buenos restaurantes en la cercanía, muy buena atención, estacionamiento gratis. Nos gusto la edificación, su fácil acceso y que compara de 10 a 1 con las alternativas de la carretera como Days Inn, y similares

  

• Camping-Holiday

  26 agosto 2020
  Family Trip

  Not good guys. Not good. Look at my other reviews. I dont have a lot of demands for a hotel room. Its been a long summer at home for me and my family and the only thing I wanted to do was to take the them out of the house for a few days, while I tried to work from our hotel room. Nope. My 7 year old daughter ended up locked inside the bathroom for 20 minutes. The TVs in both rooms never worked. Making matters worse the Internet was not only S-L-O-W, but it was DOA at times. Its 4am and Im done trying to fight with the Wifi here. Making matters worse. I cant even watch TV to vent off. Its been a miserable stay. We werent able to check in on time. Calls to the front desk went unanswered. In fact, when my wife went down to front desk, the attendant admitted to not having answered the phones because he was busy. The one thing that does work here. Was the person who just slipped my hotel bill under my door at 4am. Figures. Also. Neighbors across the hall had to sleep with their door ajar because their lock didnt work. Like I said. I dont have a lot of demands. Im also a forgiving guy, especially in these times. But If youre going to charge me 146$/night, then at least keep up your end of the bargain. Because Im not a terrible person, I feel the owners are nice people, theyre just overwhelmed. The maintenance guy sweated his tail off to break to the door and free my daughter from the bathroom. The indoor pool was clean, they have a grill outside for you too cook, and they have a great room on the first floor which was nice for chatting or playing cards with the kids.

  

• ColleenH654

  06 marzo 2021
  Rooms great but..

  The room is great! Love the space. But the soundproofing is horrible. Im not one to complain about normal hotel room noises but our room is actually shaking. It sounds like a herd of elephants are running around in the room above us. And I dont mean occasionally I mean the whole time Im sitting here. I understand if there are little kids, but this is ridiculous. They must be jumping off the furniture. And the hotel cant be built very well if its this loud. For the cost I expect better. I would have given 5 stars without noise.

  

• P6127UTtiffanyr

  15 octubre 2020
  You never compare a human being to a pet.

  I am beyond disgusted w guest relations at Staybridge Suites in East Stroudsburg, Pa. Our journey began on October 9 at 9pm. When we arrived we were greeted by a front attendant who asked us if we had any pets and we said no. He then stated what about this guy? Referring to my fiance! That statement was disgusting inappropriate and demeaning. We don't pay money to stay at a 4 out of 5 star hotel to get insulted. Stan and Amy managerial staff were notified and we informed IHG group which is the parent company of this hotel. I beyond angry. We were also assigned a case number.

  

• Dutch1638

  20 septiembre 2020
  Needs Furniture!

  Rm. 416 for 3-nights. 2 Couples. The reason for the 3-stars rating was solely because the rate was very good. Bedrooms are separated by kitchen/sitting area. Lots of room because it lacked furniture! HVAC was excellent (in-room controlled). BR #1: Good size room. King bed. Walk-in shower. Two night tables w/lamps.NO CHAIRS!. No desk. Alarm clock. No plastic cups in the bathroom sink area. BR #2: Larger than #1. Queen bed. Bathtub/shower. One wheeled office chair. Only one night table w/one lamp plus a lamp at the desk. No alarm clock. No plastic cups in bathroom sink area. KITCHEN/SITTING AREA: 2 hi-stools at the counter which juts out and is the only "table" in the unit. Not possible for 4 people to sit at that counter and have a meal together - only 2 stools & not enough room. Sitting area had a 2-person sofa. No other chairs or tables. (The only other chair was the office chair in BR #2.) Sofa is a sleep-sofa so the unit could sleep 6. There is NO seating for 6 people in this unit! Even 4 can't comfortable sit, chat, eat, or simply hang-out together - not enough chairs & NO tables. One floor lamp (all other lighting for this area is in the kitchen section). In-room coffee maker but 1 pkg. of reg. & 1 decaf for 4 guests! (Tho we did get more at the front desk). Enough silverware, plates, glasses for 6 people BUT no place where more than 2 could eat at one time - if 4 or more, you eat in shifts! A medium size pizza will take-up the entire counter! Breakfast was brown-bag due to covid. But there was a limit: only 1 juice, 1 orange (dried and old), 1 banana, 1 bkfst. sandwich, etc. per person. (You could have 1 banana & 1 orange but having 2 oranges and no banana was a no-no.) Needs more casual chairs!! Needs a table!! Maybe add 2 ft. to the counter and add at least 2 more hi-stools in addition to casual seating. The rooms are large enough to accommodate more furniture: a casual chair in each bedroom, an additional night table and/or bedlamp in BR #2. This really deserved 2 stars.