Axelhof Boutique

Comentarios destacados

• LovinBelizeDays

  12 febrero 2019
  Beautiful hotel and amazing staff

  My experience staying at Axelhof was absolutely wonderful. During my trip I even had need of a product I left at home. The concierge sent someone right up to get money and details and went to the store for me and brought it back! Every time I walked in the door I was greeted in English and by my name. They took such amazing care of me and I will absolutely return!

  

• VictoriaL1948

  31 julio 2019
  Amazing!

  I could not believe the price to be so low for such a quality when I can for the first time here couple of years ago. Now every time I stay in Dnepr, my choice of hotel is solid. Everything in murmur, with a heated floor during winter, the service is up notch, food is wonderful and its a tender care of the place in each corner. You wont succeed to to find a dusty corner even under the massive comfy bed. Definitely recommend this boutique-hotel as the best choice ever!

  

• Vacation598529

  20 agosto 2019
  They Cancelled our Reservation

  I usually never write bad reviews but I feel like it is warranted in this situation. The hotel canceled our reservation and tried to move us into a lower tier hotel. When I called and asked them to call Orbitz and let them know they were giving me the runaround and were rude. They also never provided me an explanation as to why the rooms were canceled. Interestingly enough, the hotel is available for bookings on Orbitz on the days we were requesting. Please be careful when booking!!!

  

• Simone S

  22 noviembre 2019
  Very low service level

  This morning I had a discussion at the reception. Normally this level of Hotels, present a complementary bottle of water every day. During check out with reception manager Ekaterina I explained that the complementary bottle of water, which is 0.5l had not been delivered and consequently I drank the 0.3l bottle that was in the minibar. She insisted to let me pay the small bottle, 60 local griven, equal to 2.5 euro. I do not have anything wrong with paying this, but I believe they should have understood that it is their responsibility to check that complementary water is in its place. Bad service and even worst understanding at the reception.

  

• ozgurturgut44

  25 febrero 2020
  Cold reseption staff and cold rooms

  Reseption staff too much far from guest's mind and to be helpfull . Their work target is too much simple not for to win guesth for reapit again . My room was too much cold when asked to make t warmer answer was really great ; we have only 22 degree thats it ...