Courtyard Jackson Ridgeland

Comentarios destacados

• jnunez3

  25 abril 2014
  Excelente hotel

  El hotel cuenta con unas excelentes instalaciones, el personal es muy atento, las habitaciones siempre están impecables, para una visita de negocios es ampliamente recomendable. El desayuno y cena están incluidos y son variados y buenos.

  

• advisor-com-03

  17 octubre 2020
  Below standards

  We were extremely disappointed in the condition of this hotel and the lack of upkeep. Several in our party had to switch rooms, just to find conditions acceptable for a one night stay. The carpets are soiled and filthy, holes in wall with excessive mold from obvious water leaks, zero hot water in the morning, black mold on baseboards, peeling paint on ceilings, hair everywhere, doors damaged missing wood, desk chairs ripped, hallway carpets ripped, stairwells with trash and dirt and housekeeping nowhere to be found. Front desk staff exceptionally nice. Complained to corporate Marriott, told GM would contact me within 5 days. No one contacted me or attempted to explain the pitiful, conditions. Hotel is unsanitary, especially during a time in which additional cleaning measures are necessary during COVID. Do not recommend, until major renovations and deep cleaning are performed at this location. Should be inspected or closed. Due to poor lack of response, our party does not stay in Marriott locations anymore.

  

• R7259EEtaylor

  23 febrero 2021
  AWFUL!!!!

  Stayed here to take my state boards the next day. Was told my room would be ready at 3pm was not ready until 5pm. Hotel did not disclose there was NO WATER. Horrible CS. Would NOT stay here again!!!!!

  

• C5837JMjonathanl

  12 febrero 2021
  A little below average

  I understand COVID and all of the impacts, but seriously no coffee in the morning. Staff changes during typical busy time, needed a new hair dryer and no one was available, got ready to leave and staff was emptying trash, blocked open the elevator while they cleared the floor. Two issues, no one could use the elevators, and worst, a propped open elevator shaft is extremely dangerous in the event of a fire. I ended up walking down four flights of stairs with luggage.

  

• Keithen S

  25 octubre 2020
  Hotel out dated/cleanliness

  I just checked out the courtyard this morning. When I check in Friday night , the front desk clerk was very friendly and very helpful. When we got on the elevators, they were filthy. When we made it to the first room, it smelled like wet carpet and weed. I called down to the first desk and she changed our room. When we checked into the second room, it was not up to the Marriott standards. The shower curtain were not hung correctly, the carpet was so nasty, it was stains on the sheets. The computer chair looked horrible. Im a member of the Marriott program and I want to give my feedback because Im not use to staying at a Marriott with all these problems. The staff was so amazing on all shifts.