Courtyard Waterloo St. Jacobs

Comentarios destacados

• Juan Carlos B

  01 enero 2016
  Excelente ubicación, outlet a 200 metros

  Realmente excelente, buena ubicación, outlet mal a 200 metros, varios restaurantes cercanos. La atención del staff es maravillosa, las habitaciones son espaciosas y muy confortables, el hotel es muy moderno

  

• 371lean

  28 septiembre 2020
  EXcellent

  i loved it it was excellent i enjoyed it there nice and quiet and the room was lovely staff was nice i had a wonderful time it was nice and quiet there excellent location too it was a dream come true for me i hadn't been away in so long i loved it and first hotel i stayed at in years i loved it i would highly recommend it to anyone

  

• DRHIND

  23 octubre 2020
  Daughter visit

  Love this Marriott Clean and as Tesla owner it has free charging! During Covid19 you are assured of clean sterilized room GM Kay Koot is epitome of welcoming guests and ensuring needs are met. Front desk staff polite and professional. My daughter attends U of W and this is my home of visits to treat her for dinners.

  

• awolflover

  04 noviembre 2020
  Wonderful experience

  Another quick escape from COVID. Just overnight from Barrie to be near the market This hotel was perfect. The location was outstanding with restaurants and the market within walking distance Greeted warmly and was made welcome quite quickly. The room was great. Jacuzzi tub and all. Highly recommend this hotel

  

• 471lunab

  07 marzo 2021
  Horrible Stay During Wedding Weekend!

  My now husband and I stayed here from February 19-February 21. We were there for our wedding. This was one of the worst hotel experiences we have had. To start off, when my then fiance checked in he was never told that we had to order our breakfast the day before and that it would be $8.00 for breakfast in a bag that maybe cost them $3.00 to make. We paid extra for a fireplace that you could hardly see the fire unless you were sitting on their uncomfortable couch. You could only feel heat from it if you were standing right in front of it and when you had it on it was attached to a timer that ticks just like a jacuzzi timer! We were told the room was recently renovated but the caulking in the bathroom looked terrible and the shower leaked all over the bathroom if you didn't put a towel at the base of it before you turned the water on. We chose not to get a jacuzzi suite because I am pregnant and it is unsafe to be in a jacuzzi during pregnancy. We figured there would be a bathtub in the room to take a bath but unfortunately it was just the standing shower that leaked everywhere. The fridge in the room made a buzzing noise that made it really hard to sleep and on top of that the bed was so uncomfortable. Between the two nights that we stayed there I got about 7 hours of sleep because of how uncomfortable the room was. We tried to solve this problem before making it public by letting them know our problems during our stay. Their solution was 1 free night in a similar room that we could use any time for up to a year of our reservation. We figured this wasn't a fair solution because of all the problems we had. Instead we asked 1 free night in a jacuzzi suite (reminder we stayed for 2 nights that were bad for our WEDDING!) They responded saying that if we wanted that we couldn't use it on a Friday, Saturday or Sunday night because "they are always booked up". There is no way I wouldn't be able to go to an evening in December 2021 and get an available room on a weekend. We are not about to take time off of work and lose money that way to get a free room in a hotel that was terrible. We were going to have our wedding block here (when we can have our wedding reception in the future) but there is no way I am going to make my guests stay at a hotel like this! We will not be using our free night and we will never be coming back!