Grand Royale Apartment Complex & Spa

Comentarios destacados

• antonioaG4211VS

  11 agosto 2018
  El hotel muy bien, la comida muy mal.

  Antes de opinar sobre el hotel os diré que al pasar la frontera con Bulgaria tenéis que comprar una pegatina que se llama VIÑETA, se compra en gasolineras y es obligatorio su pago para poder circular por las carreteras de Bulgaria, carecer de esta pegatina es sancionable, ojo lo controlan desde las cámaras de tráfico y las hay por todas las carreteras. Bueno centrándonos en el hotel, decir que está situado en plena montaña, un paraje muy bonito, el hotel muy bien, pasa un riachuelo por el mismo, es un placer el dormir en la habitación escuchando el paso Del Río. Lo no bueno el desayuno no es nada especial y lo más interesante, cuando se gasta lo que sacan, se acabo. ( estilo mili). Si no espabilas te quedas sin desayunar. Del tema de la cena, si contratas media pensión, lo mismo de lo mismo, solo reponen tomate y pepino, esto viene bien para los vegetarianos, como no espabiles te quedas sin cenar, no reponen lo gastado, es inaudito, pero así es GARANTIZADO y lo mejor es que la gente se lo dice a las camareras y como si fueran sordas, pasan de todo. IGNORANCIA TOTAL. eso si pepino y tomate el que quieras, debe ser que tienen algún huerto cercano, jeje. El hotel tiene una piscina climatizada muy chula, el agua está limpia, pero el suelo tiene arena, por falta de mantenimiento. El suelo es súper resbaladizo, mucho cuidado pues se resbala con facilidad. Te facilitan unas supuestas toallas que por sus colores y textura, parecen manteles, aunque sirven para secarse no dejan de parecer manteles. Otra cosa interesante, cuidado con las carreteras y autopistas de Bulgaria, cuando llueve se encharcan y tienen un peligro impresionante, mucha precaución. Por lo demás un país muy bonito, gente amable y no está mal de precio. Merece la pena visitarlo y probar la mermelada de pétalos de rosas, muy buena y huele mejor.

  

• mika012

  18 febrero 2020
  They stole our money

  On the first day of our arrival at the hotel, when we were at breakfast 100 euros were stolen from the wallet, which was on the table in the purse, the cleaners were in the room while we were at breakfast, the hotel manager did not help us, except that provide a trouble-free safe for the following days of stay, so for all future guests do not leave a money and other valuables in the room

  

• aidanh605

  29 febrero 2020
  Very pleasant stay

  We stayed for 6 nights, location wise is great, they offer a shuttle to the gondola on the morning, but its only a 5 min walk so we never used it. The rooms are very big, and offer a small kitchen area as well as a nice balcony. There was a funny smell from the drain in the bathroom, but it didnt bother us too much. Theres also a small room for ski stuff too. Staff were lovely throughout our stay, but note there are no safes in the room, but we didnt experience anything bad. Breakfast was typical of a European hotels breakfast, a little diversification with food each day though. Spa facilities were nice too, massage was brilliant for the price, so credit where credit is due. Thanks for a lovely stay.

  

• Aleksandra A

  02 marzo 2020
  Skiing and relaxing

  We have spent 4 nights in suite apartament. Comfortable and clean although they need to renew mattresses. Very friendly and polite staff with basic english in the bar, restaurant and spa, it is pretty much better at reception desk. The unbeatable attention of Nicolay (reception) is worth of mention, always smiling, helpful and efficient. There is NO problem he can not find solution. Good breakfast with a big variety of local products, coffee might be better. We have also had some supper and drinks there for a very accessible and normal price. Shuttle bus at gondola station. Nice temperature at the swimming pool. Stronhly recommand.

  

• Cristi_an3000

  14 enero 2021
  Perfect for families

  We stayed here for 4 nights, New Years Eve 2021. Our apartment was very large, two separated bedrooms, basic but decently equipped. Everything was clean and functional. The meals (halfboard) were very fine, there are plenty of things to choose from. The entertainment part is really nice, especially for kids: large pool, playground, games room, billiard table. Very quick response by email from the administrators. I definitely recommend it especially if you are with children