Hampton Inn Memphis Walnut Grove/Baptist East

Comentarios destacados

• Iantha R

  28 mayo 2024
  Front desk agent

  Room was very nice. customer service is very great .breakfast was lovely. Had a wonderful stay at the Hampton Inn Memphis Tennessee. Thanks for all that y'all have done and keep up the great work. Thank yall. Have a wonderful and blessed day.

  

• Heidi M

  30 mayo 2024
  Great customer service

  Great people there! Super kind and helpful. The hotel is a little dated but the great customer service makes it the best! The hotel is definitely dated and in our room the paint was peeling on the door really bad but all in all it was a comfortable stay

  

• Guide63470205326

  17 junio 2024
  Abort!!!!!!

  AWEFUL! We were given keys to an occupied room, opening the room door, there was guests personal things. Customer service AWEFUL! She got an attitude bc SHE made a mistake. Bathrooms dirty.A/C didnt work!! They need new management ASAP!

  

• Candace S

  09 julio 2024
  Do not recommend at all

  I do not recommend the cleanliness is by far the worst I have ever seen. Location was the only good thing. If you care about cleanliness avoid at all costs. The staff treated my concern about as if it was nothing that could be done. The next day they did send housekeeping who did refresh the room however no one should ever have to move into a room that looks like this

  

• Dina S

  10 julio 2024
  Would not recommend

  The staff were very nice but in our first room, which smelled like car air freshener, a large area of the carpet near the AC was soaking wet; there was no phone or fridge; and, the clock, which did not seem to have any way to change the time, had the wrong time. We were allowed to switch to another room but it had water under the desk lampagain no fridge or phone, and an unsettable clock with the wrong time. Also, the coffeemaker made the coffee taste like mold, even though I had rinsed it first. We were allowed to upgrade to a room with just one bed that still smelled like air freshener but had a fridge and a phone. However, as we rested and unpacked, a very large cockroach joined us. They tried to help us get it out but it got away. We were supposed to stay a week, but checked out. As we were leaving, I saw that the cockroach had moved to the bathroom.