Hampton Inn & Suites - Minneapolis

Comentarios destacados

• Cesar S

  16 junio 2016
  Excelente

  Es un gran hotel muy limpio y ordenado como nos tiene acostumbrados los Hampton. La ubicación es excelente pues por el skyway puedes acceder a muchos lugares sin salir a la calle!!. La atención es buena, y el desayuno gratis (como es clásico) pero básico. No hay restaurante pero tiene una carta de un restaurante cercano que lo traen a la habitación. El internet es gratis.

  

• greta122

  09 septiembre 2016
  Bien ubicado , calidad precio

  Pasamos una semana en Minneapolis en este hotel, Podríamos decir que es un hotel muy bien ubicado, cerca de todo caminando , El hotel está recientemente renovado , la atención muy buena .La recepción fue excelente ...El joven del counter hablaba español y fue muy amable en explicarnos el mapa para llegar a la ciudad de Blaine donde debíamos llegar rápidamente Desde este hotel puedes caminar hasta la calle Nicollet Mall( que es una calle comercial y no un Mall) no confundir. Hampton Inn está muy cerca ...a pasos de teatros, restaurantes, cervecerías artesanales , bares y muy cerca de Macy ' s tienda de departamentos Desde aquí fuimos caminando al Club Dakota a ver un excelente recital de All Stewart. La habitación de este hotel estaba recién renovada espaciosa pero lo negativo es que no tenían closet o muebles adecuados o suficientemente amplios para guardar la ropa , la mitad de mi vestimenta la tuve que dejar en la maleta , lo que no fue muy confortable, el desayuno estaba correcto, autoservicio ...pero muy poco variado cada día ...como típico hotel de cadena. Este hotel está conectado al skyway system , que son puentes conectados peatonales que conecta todo el centro de la ciudad por los segundos pisos esto permite de no pasar frío en invierno caminando al exterior , como nosotros fuimos en verano no fue necesario utilizarlo mucho, pero lo caminamos un poco para tener la experiencia . Este Hotel tiene muy buena Calidad-Precio

  

• V6543MImarkc

  17 octubre 2016
  EXCELENTE MARCA

  Excelente marca, es una de las marcas de hoteles con los que jamas te llevaras una mala experiencia, desde las habitaciones hasta el area del Lobby, sabes que encontraras un hambiente agradable y de tranquilidad, este hotel esta muy bien ubicado, facil llegar a nuestro destino, centrico entre el aeropuerto y las zonas de trabajo..

  

• bestontop

  19 octubre 2020
  Not the same

  I really like this hotel. Location, service, skyway connected, breakfast, easy parking. BUT I didn't know the current conditions. Downtown is a mess. Most buildings surrounding the hotel are boarded up. The skyway is shut down on both sides of the hotel which is really inconvenient for parking and moving around in bad weather. I knew breakfast would be limited, but 1 muffin choice, cereal, and only milk to drink was beyond bare compared to other hotels during COVID. I have been Downtown a lot over the years, it doesn't feel safe around this hotel or most spots Downtown past 9pm.

  

• Walleye206

  25 octubre 2020
  Hampton Inn

  Stayed here again for the 3rd time. Once again excellent customer service! I value a great customer experience more than anything. It was what creates loyalty for us. A few things to note - the skyway from our usual parking location is shut down, so getting to the hotel lobby was more cumbersome than usual. However - upon checkout we received awesome advice as to how to make to the parking ramp via the skyway. I won't name names or say who to protect the innocent. The breakfast which was so awesome in the past was non-existent. Unfortunately this was not explained well in the Hilton app when I made our reservation. We like to stay at the Embassy Suites downtown and gladly pay more because of the breakfast, but in the past this particular Hampton has been close to matching the Embassy Suites in breakfast quality. I give them a pass due to covid and they can't control what corporate puts on the app. Here's what impresses me most - cleanliness, security, and customer service. Our room was extremely clean, and at no time did we feel unsafe due to covid. We carry disinfecting wipes with us and didn't feel the need to use them in the room. Security - this property requires you to buzz in before you check in in order to get room key access to the property. This is great from a security and safety standpoint for both covid and personal safety. Downtown Minneapolis is in rough shape currently - it is a boarded up ghost town. But we felt entirely safe at the Hampton. Customer Service - every time we'the ve stayed at this particular property we've had TOP NOTCH customer service. This property is literally by itself made us Hilton devotees. We travel a lot and always chose Hilton properties as a firsr choice. We have overall had great service but nothing has compared to what we've received at this property - and we've stayed at them all across the pay scale. I find it very strange to brag up a 2 star Hampton but this property is legit great. Hilton properties obviously has a great CRM system. But a CRM is only as good as those who are trained on it. When I pressed "0" to ask a question our front desk person, Ryan, not only used my name (not unusual but there's more), he thanked me for oir 3rd stay at this property,thanked me for being a Hilton Honors member, answered my questions extremely thoroughly, and then called my cell 5 minutes later unsolicited to make sure I understood his instructions. I was completely blown away by the customer service. I'm general downtown Minneapolis is struggling right now. With everything happening its been a perfect storm for business in the city. But I won't hesitate for a second to book the Hampton Inn for our next visit. We love the clean up to date rooms, and for the price, safety, and convenience it can't be beat. As I mentioned earlier we usually stay at the Embassy Suites down the block, but due to covid they have halted their valet service, and the self parking at the Hampton is much more convenient and cheaper. With the Hen House available for breakfast just an 9 minute walk away for the value, convenience, and security, and Hampton is our first choice.