Hotel Bavaria

Comentarios destacados

• matejn2014

  19 diciembre 2015
  Great weekend in beautiful hotel

  Spacious rooms, good breakfast, friendly staff, modern outdoor pool, nice walk by the sea, good restaurants nearby, etc. makes this hotel my first choice in Trogir. Airport only 10 min away... Split 20 min. Ferry harbour for Hvar island also. Definitely recommand!

  

• CL1167

  20 agosto 2016
  Good hotel, pretty well located.

  We had booked here as wanted to be accessible to Split as well as other areas we wanted to visit. The hotel was pretty well located on the main road to Trogir (not too busy) which was about a twenty minute walk and just set back from the beach front. The hotel has a nice pool and was clean and tidy for the most part although some areas could do with an upkeep (mainly the poolside seating area). We had booked through booking.com which had recommended an apartment for 2 adults and one child and a twin room for our older son so this is what we booked. First negative: The female receptionist with dark bobbed hair should NOT be in customer service! When we arrived she immediately asked if we spoke German (which I do a little however not enough to converse at length) to which she was extremely put out out by and then proceeded to tell us that the apartment we have will be enough for all of us. Not having seen the rooms we asked for the keys to both rooms booked (which we had secured by card) which she begrudgingly gave us after some huffing and puffing. Upon seeing the rooms we agreed that the apartment would be ok after all as it was plenty big enough despite booking.com's advice to the contrary. We then returned to reception to ask if we could just take the apartment to which she replied 'No, its finished, you have to take it' When we asked if they could not just take the key and try to resell it she refused point blank (having argued we didn't need it on arrival!). We gave up and left it at that. The apartment did not have an iron. I am one that does not like to look as if i have rolled out of bed in the clothes I'm wearing so thought I would see if i could borrow one from reception. Mistake! Job's worth female Hitler (as we later named her) immediately shrugged her shoulders stating 'Deutsch?" so i indicated through mime what I needed to which she said 'No not possible!' Not a good start to our stay. So later that day I rang booking.com and explained the situation regarding the rooms and they were great. They called the hotel and arranged for the hotel to refund us the second room. The female Hitler had knocked off for the day in her place was the BEST member of staff in the hotel - TONY! He arranged for our refund on the second room within minutes, added breakfast to our stay (which had been missed by booking.com) and finally, found me an iron!! He was polite, spoke excellent English, and above all else, seemed as if he actually wanted to be helpful. He absolutely deserves to be commended as the hotel's saving grace. So once this was sorted we were very happy. Pros & Cons of the hotel: Pro's: * Good Location - great views (we were room 105), close to beach & facilities. * Quiet (rooms were well sound proofed (- only minor noise occasionally) * Air conditioned & Mozzie plug provided. * Nice pool * Rooms cleaned daily (bathroom floor could have been cleaned a little better) * Apartment fairly good size (big enough for 4 adults) Cons: * Female Hitler - needs a personality transplant as well as customer service training!! * Breakfast was poor. Continental breakfast and never varied. The coffee tasted like it had been stewed for days (even the fresh pots) so we eventually asked for cappuccino which we got. Note - Female Hitler added the ones she served to our bill - REALLY??!! Thankfully Tony removed them again! * Apartment only has one wardrobe which is not enough. Even hooks on the back of the doors would have helped. * No iron! * Main bathroom shower door leaked so the floor was constantly soaked and our son slipped and hit himself on one occasion. Needs attention. Overall we were pleased with the hotel despite the awful female staff member. It was a good base and a pleasant stay but it could have been very different tif it had not been for Tony. I would like the management of the hotel to acknowledge his excellent customer service.

  

• Rebeccajand

  19 junio 2017
  Great hotel

  We usually stay in apartments in trogir but decided we wanted somewhere a bit more quieter. We really enjoyed the very clean and tranquil pool and poolside area, rooms cleaned every day and staff really friendly. Bavaria is well situated as previously mentioned, beach is walking distance and you can catch a little boat to trogir and medena, there are shops and restaurants within a ten minute walk.

  

• Inge t

  06 septiembre 2017
  Very good hotel!

  Amazing view from the balcony. The beds are very comfortabel and the hotel staff is very friendly and helpfull. My suitcase dit not arrive in Split, but Tony from the hotel reception did everything to help me. The old town Trogir is beautiful.

  

• karenkF74BX

  12 septiembre 2017
  Lovely hotel and great location

  Lovely family run hotel. The staff were very friendly. Spacious rooms that were cleaned every day. Good restaurants and beach within walking distance. Hotel situated on the main road which takes you to Trogir.