Hotel Riverside

Comentarios destacados

• Olga M

  16 septiembre 2015
  Un hotel nuevo

  Todavia no tiene ni el nombre colgado porque es un hotel nuevo pero esta muy bien situado y tiene servicios muy buenos. Me parece un poco caro pero en Eslovaquia ultimamente solo hay sitios caros. Esta al lado del balneario Aguacity Poprad que es un sitio precioso y hay que visitarlo cuando uno esta en Poprad.

  

• Robert M

  23 enero 2016
  Weekend Getaway

  PROs [+] across the street from Poprad Aquapark [+] breakfast and dinner included [+] Aquapark entry included [+] very friendly and helpful staff [+] new, modern and fresh [+] high speed wi-fi [+] spacious and clean shower [+] large selection of TV Channels CONS [-] a minor setback, but it was very hard to find the hotel, due to the fact that the hotel itself is basically under the west wing of the football stadium, and there are absolutely no signs whatsoever to indicate direction or whereabouts. We were literally standing in front of the entrance to the hotel and had no idea where it was, until we called the reception and they met us outside. - no air conditioning in the rooms, though the nights in June were cool enough to help lower the temp

  

• daelaj

  21 febrero 2016
  Nice staff good food

  This hotel is convenient for aquacity visitors. Other than that you wouldnt pick this place as is. Its a refurbished stadium tribune. Reception staff were incredibly nice and the small restaurant is also very nice with nice homey buffet food. Considering it was a buffet, it was actually the best i ever had, nothing was overcooked, soggy or cold. Pros are: good convenience for aquacity, free aquacity passes within accomodation, kind and helpful staff, buffet style dining so you dont have to wait for a la carte, bathrooms are very nice - well used tiny space, location just off the motorway. Cons: expensive if you dont want to use free aquacity passes, not sound proof, you can hear literally everything that happens around you, the rooms are tiny, even though we were given a larger room according to the receptionist.

  

• OPR04

  04 enero 2018
  Hotel in the stadium tribune

  The hotel is inside the stadium tribune, which is quite an interesting fact. You have to look very close to see the entrance of the hotel, but the hotel is great. The rooms are modern, clean, cozy, warm and you have enough space for all you stuff (including ski equipment). The hotel is very well located, in a quite neighborhood but very close to the old town and the city center. You get free entrance to the Aquapark, which is a great bonus. The restaurant of the hotel is small, but nice decorated. The food is OK, always warm and you have enough diversity, so you have from where to chose. The staff is very professional, friendly, nice and willing to help. Another plus point of this hotel is the fact that you have easy access to the highway to go to the ski resorts.

  

• RobertYUL

  15 octubre 2019
  No , no , no , no and NO!

  I booked this thru my usual portal. The photos shown concentrate on the AquaCity and suggest that this AquaCity property is indeed in the AquaCity. In actual fact this hotel is across a »river » but that isnt the main issue. The misleading (and Im being polite by only calling it misleading) photos do a complete disservice to anyone researching this property or to drivers attempting to determine where to drop a guest off. If you follow the photos you will I fact be dropped off at a different location. When I had arrived and was dropped off at the main AquaCity building I subsequently followed the signs to the reception , took the elevator, and approached the desk. The receptionist told me that I was at the wrong place and then walked me to their terrasse where she pointed to the stadium telling me it was over there. I walked out of the AquaCity building and spotted a sign in the opposite side of the street indicating that the AquaCity Riverside was only 100 meters away. Seemed simple enough. I walked 100 meters and there was almost nothing. No sign , no building, just a pitch dark and unpaved packed dirt of a parking lot with trees and brush at the far end. Not seeing a hotel or even any lights suggesting the presence of a hotel I decided to try both google and Apple maps. Both of these options had me walk in pitch black with almost knee high grass and then around what seems to be a relatively new stadium bringing me back in front of the main AquaCity building. I wasted one hour , schlepping my suitcase and then called for assistance. After over twenty minutes of well intentioned but useless help (yes I know which city Im in, thank you) the person from the portal contacted reception (which coincidentally was the same reception that I had initially gone to but was told it was the wrong one) where the receptionist came out to lead me to the correct hotel. I do appreciate this extra level of service but frankly it wouldnt be necessary if correct and accurate signage and lighting were in place in the first instance. So shes leading me thru the compacted dirt parking lot and asks me if I have a light. We used the light from my phone to find a path through the tree line and brush so we can find a narrow pedestrian bridge over said « river » it to lead us to what appeared to be part of the back of the stadium. There, on the unlit wall was a sign with the hotel name on it. Are you kidding me?!? I dont mind adventure but Im averse to stupidity and less than genuine representations from vendors. Having a sign indicating a direction and distance with no follow up signage is short of useless. This is especially true when the access to the property is unmarked, not illuminated and needs to be found by flashlight, traversed through the bush and then over a pedestrian bridge over the « river » in order to find an unlit sign on the side of a building indicating that a hotel is present. Shame on you AquaCity for using misleading photos to sell your satellite property. This is a classic « bait and switch » technique and would be frowned upon wherever consumer law is prevalent. Providing misleading signage and nebulous directions was detrimental and cost me needless time, energy and anxiety. Ive stayed in hotels for over 160 nights in 2019. This BY FAR was the least pleasant experience. If you are not from the area and if you are planning on booking at this property , especially if you are arriving after dark do yourself a favor and DONT. Once inside this hotel may seem nice enough but Im so upset about the grief leading up to this point that Im done with this place. Furthermore I take issue with the ethics on how this property is promoted via the booking portal and maintain that I, as a consumer, have been intentionally mislead. Shame on you hotel AquaCity. Shame on you Hotel portal that i used for complicity. You have provided this foreign guest with a very bad first experience of your Country!