Manhattan

Comentarios destacados

• barron600

  07 enero 2015
  Please don't book this hotel!!! It will ruin your trip!

  My fiancee and I booked this hotel on Expedia the day before we got there. The hotel was advertised in the City Center and had nice photos. We got there and things were quite the contrary. To start, there was a ramp in front of the hotel that was as steep at a black diamond ski slope. It was terrible lugging the luggage up the hotel. Secondly, the hotel is NOT in the City Center as advertised. Thirdly, the non smoking rooms smelled like smoking rooms. Lastly, the beds were as hard as a rock. My fiance immediately walked out and I am still trying to get a refund from the hotel, my credit card co., Expedia, and even bringing in the Ministry of Tourism to protect it's reputation from being hampered by this false advertising of a Four Star Hotel. I wouldn't even bother with any hotels on this side of the city at all. We ended up checking at the real Four Star Hilton Garden Inn and were pleasantly surprised by the quality of the service and the staff.

  

• Harry S

  13 septiembre 2016
  Best value for your buck!

  I have stayed at many hotels in Astana. This one is a home away from home - thanks to a very very attentive staff. From the top management to the bell boy, everyone makes sure the guest is taken care of. Very nice ambience of a hotel that gives you best value for your buck. The elevator size is indeed very small. Nice food and lobby bar.

  

• ElinaG218

  17 octubre 2016
  This hotel is okay

  Rooms are a little small but it is okay. Bathroom is nice. Employees speak english a little. Breakfast is okay. I like very much that here is water filling point in each floor. If u don't want to hear all traffic voices, you can ask room another side hotel.

  

• askarfl

  26 junio 2017
  Air conditioner in the room does not work properly because of lack of Freon.

  The weather outside was hot (~29 deg C). But air conditioner in the room did not cool because of lack of Freon.The technical staff checked it and promised to put more Freon. But it never happened. I was very happy to leave this hotel earlier than planned. Also, I was surprised that four star hotel has only one elevator.

  

• PJ74AI

  12 julio 2018
  Sólo fachada

  A pesar de las buenas críticas este hotel es otro de los engaños a los que nos solemos encontrar cuando viajamos. El hotel está en el viejo centro de Astaná lo que significa que tienes que tomar un taxi para desplazarte al nuevo centro y donde están todos los restaurantes y lugares de interés. La recepción prometía en cuanto a decoración, pero ya el personal de la recepción dio muestras de no estar a la altura de un hotel de 4 estrellas. El check-in fue pésimo, el servicio para solicitar taxis u otro servicio igual, como que les daba igual. En fin, un desastre. La habitación, limpia, camas cómodas pero lejos de la categoría que esperas de un hotel tan bien puntuado. Hay bañera en vez de plato de ducha y para acceder, tienes que estar en buena forma. Atención al tranco entre el baño y la habitación, te puedes dejar los dedos de los pies en el mismo. Desayuno aceptable. Creo que hay mejores hotel en la misma gama de precios en Astaná.