Mediterranean Resort

Comentarios destacados

• 267fun

  25 junio 2015
  Nightmare Hotel!!!

  This hotel was a total nightmare,worse place we have ever stayed,it was advertised as luxury hotel, when we arrived it was hard to find,with no signs, far away from anything, The Asian lady owner looked at us like we were going to steal something and asked for our car reg straight away,she asked us what time we wanted to go for breakfast,she offered 8.30am or 9 am, we said 9 am, she was very fake and took us to our room up a huge flight of stairs, no lifts,the room was crammed with tacky gold furniture,cheap bed covers,cheap jug that didn't turn off and the smallest tv,towels were old and cheap,I was so disappointed, I had paid $280 for 2 nights to stay in this 1 room with not even any milk, there was half a toilet roll and 3 tea bags,sleeping there the night was terrible, the bed was hard as rock, the pillows hard and flat,and the room was SO hot we could hardly breath, getting up in the morning (with a sore back) we went into breakfast at 8,50 am to be yelled at by the German owner that we were late,and to come earlier next time, we were shocked and should have mentioned his wife asked the time and we came early! but we were taken back, I said the bed was hard and room was hot and did he have another room we could have or could we have our money back for the following night and leave today? he said NO you cant have your money for the next night and it was the first time in 9 years they had ever had anyone complain, he went on and on with his wife backing him up,which is total rubbish because I should have said 2 words,TRIP ADVISER. we just stood and felt awkward and said nothing, clearly he was a crazy bad tempered lunatic,what was supposed to be a break away was turning into a horrible experience,the breakfast was greasy and cheap, they went on about all the imported cakes and breakfast items, they stayed and watched us eat, it was extremely uncomfortable, I wanted to leave then and just lose that days money and get out of there, but my husband said lets stay the night we have paid for it and we are not in the room much being out looking out at Tauranga when we left to go out i said to the wife I didn't want the room coming into as we had our personal items out but when we came back she had been in the room and touched everything! but not left another toilet roll or tea bags, I could not be bothered argueing with her also scared of her crazy husband.. but that night was awful, it was 7 degrees outside but we were baking hot with all the windows open and no blankets on, we called them and asked to turn down the heating to be told it was off !!!!! I was scared to sleep that night, every noise outside I thought the crazy owner was going to charge in with a chainsaw and chop us up,when we awoke ( with even sorer backs) I refused to go to breakfast,they can keep their rotten greasy rubbish for some other poor victims and I got out of there as quickly as possible.its a awful terrible place,stay away.

  

• Rob S

  31 julio 2015
  Terrible service and run down

  Although we never rented the place, the experience we had with the owner was terrible. Be careful when booking and make sure you go and view the place before you book as the photos do not reflect the actual condition of the place, which we found out when we went and looked at it. We had to cancel our booking due to unforeseen circumstances and even though it was almost 6 months out from the booking date the owner kept 20% of the total cost. Almost $1000 which is ridiculous considering he still has almost 6 months to make another booking. Tauranga is a beautiful place filled with amazing people but unfortunately this place and owner is not one of them - just looking to make money without any thought to others.

  

• Lee R

  24 agosto 2015
  Perfect for a large gathering

  We rented the entire resort for four days as our daughter was getting married at Mills Reef. We had up to 25 family and friends staying aged from babies to our elderly mother. The size of the rooms and bathrooms was great for the bridal party getting ready and the large lounge, dining, kitchen area was fantastic for our big party. Gunter and Claudette were welcoming and let us know how to get them if we needed and then left us to enjoy our time there. We would certainly return if we needed to be in Tauranga again and needed a large place to stay.

  

• 470maryannp

  31 enero 2016
  Terrible Service

  Asa family of 29 we rented the whole property and yes First Impression when you drive down looked amazing! When we arrived the grumpy owner was waiting for us and wanted to show us where the recycling bins first without even a Welcome Next he took us upstairs and started with the house rules lights that apparently blow if they are kept on to long and still NO WELCOME! The first thing I noticed was the heat inside the house and asked could he put on the Aircon and he said sure it's the natural air that comes through the windows We stayed 4 nights and thought that we would all have fresh towels each day and rooms serviced at least! Sadly nope that was not the case. We asked if he had a laundry and I would be happy to wash our towels and he said sure @ $15 a load wth really??? Well of course we needed clean towels each day as we had little ones so we went down to a local laundry! I can't believe we had to pay a $200 cash bond to use the games room! All and All Gunter for your appalling Attitude and Poor service our family had a great time just being together! I would never recommend this holiday retreat to anyone as it was a total RIPOFF You should update your website as it is all a lie and feel sorry for your wife because she seemed really nice for a unhappy Grumpy Man you are!!!!!

  

• bacoms

  09 febrero 2016
  Interesting Greek style hotel.

  Initial impressions: From road a long drive through well-manicured grounds to the hotel complex, which had a definite Mediterranean feel to it. The small pool that hugged the building between the parking area and the entrance looked rather unkempt and let the place down. Met by Gunther, the proprietor, who couldnt have been more helpful, who checked us in and showed us to our room. The room was large, light and airy and had a nice view over the grounds. Cooking facilities were a little limited but adequate for a one night stay with eating out in the evening. Bed was comfortable and the en suite facilities were good. Werent sure what to expect for breakfast, which was included in the price. However we neednt have worried as the breakfast was superb. We particularly liked the little extras provided by Gunther. Altogether a very pleasant stay. Shame it up for sale. Some developer is going to make a killing.