Mountain Springs Resort

Comentarios destacados

• Sharon K

  13 agosto 2019
  Another fun week!

  My family went back to #9709 last week, where we have stayed numerous times. It is quaint and comfortable. We enjoy the location since it has a pool, close to beach and very quick to get to the Village (even shuttle service provided). Staff t welcoming and Thai food onsite was enjoyable. Planning next years get away!

  

• Anne M

  16 noviembre 2019
  Major Security Breach - all my personal information and credit card was stolen

  I received an email from Vacasa, the new owners of Lodges at Blue Mountain, on November 12, 2019 stating, "On October 20, 2019, there was an external attack on the system owned and operated by the former owner of the LBM business. We were recently made aware of the incident, which resulted in unauthorized access to personal information, including names, email addresses, billing addresses, and credit card numbers of guests who have transacted with LBM." It took Vacasa 23 days to inform customers of the security breach. In the meantime, my credit card was hacked on Oct. 24, with over 70 fraudulent charges, including Netflix Brazil. Fortunately, BMO was on top of it and shut it down and reversed all charges. Their investigation determined that more than just my credit card has been compromised, including my name, address, phone number, and email. BMO was very helpful in assisting me to set up Credit Alert, but who knows how my personal information is being used. It is very stressful. In the meantime, all Vacasa suggested I do was monitor my credit card for suspicious activity and consider signing up for up credit alert. It was a woefully inadequate response to a very serious situation. Vacasa seems to be blaming LBM, but at the end of the day, Vacasa owned LBL during the breach. Both LBM and Vacasa are responsible.

  

• Michele G

  11 enero 2020
  New owners of Blue Mountain rental pool - Vacasa

  Beware I booked a unit a few months ago and then a couple months ago I was informed by the new rental pool company that the unit that I had rented had been removed from the rental pool. They then offered me another alternate which wasn't as nice for the same price, then more time went by and they then emailed me telling me the owners of the replacement unit would not agree to the terms and started offering me other options. I then got fed up and told them I wanted to cancel and get a refund which they agreed to. They then sent me a an email asking me to fill out forms to process a wire transfer and I paid by credit card - then to add to it they said the wire transfer would take 30-45 days! I have no idea why they can't just refund my card. I am still trying to get my money back with countless emails ... Completely unacceptable and too bad as we were frequent renters at Blue but will not using them.

  

• canhale

  31 agosto 2020
  Summer vacation at North Creek resort

  We hoped to find the place clean under Covid-19 situation, it wasnt the case. We had to clean the dust accumulated who knows how long, the floor and kitchen appliances also dirty.... I dont recommend it

  

• peter d

  22 septiembre 2020
  Chateau Ridge Slope side Residence

  Stayed here for an overnighter - decent acommodation. Great in winter time as you can ski down to your back door. Nice fireplace with big screen TV inside. We had the 2 bedroom units. Lots of room to spread out in. Its a bit of a walk to the village, maybe 10 minutes - so make sure you take this into consideration. We drove to the village and parked there and then walked around. But its a nice walk along the bottom of the hill if you are so inclined. There are steps leading into the units with narrow doorways - not good for wheelchair.