Perla

Comentarios destacados

• ToniL864

  21 agosto 2019
  DON'T WASTE YOUR MONEY

  1st thing I want to state is that we are not a fussy family. We always adapte and take everything as it come but I'm writing this review while I'm still here to prevent anybody booking this hotel 1. Firstly it's NOT a all inclusive hotel. Breakfast, lunch and dinner have a 2.5 hour slot and there is no snacks in between. The AI bar doesn't open until 11am so you can't get any kind of drink including water unless you have it from breakfast. The alcohol drinks are beer and wine only. All spirits and cocktails are extra.  2. We are not fussy eaters but we struggled eating the same food everyday. There is no verity just different styles of serving the same food.  There is no structure to meal times, people just push in front of you it could be a better lay out. The food is not terrible it's edible but it's always the same. The restaurant staff are very pleasant and friendly apart from when idiots stop them from doing their jobs. 3. The bedrooms are nice and big with big beds but you only get 1 pillow and they could be a lot cleaner. We bought bleach to clean the room, maids came everyday and our bedding was changed. There is nice deep baths and powerful showers.  Also a fridge in the room is cold.   4. Unless you are AI then you have to pay for your beds and umbrellas which are 8lv per day. There is always beds so no having to get up at stupid o'clock to get one. 5. Now I've saved the best til last.  If you want to be shouted at like your 5 years old and told off then this is the place for you!! The lifeguard if that's what you can call her and also the male lifeguard are 2 of the most rudist people I've met. On our 1st day we was shouted at and I mean shouted not a quite word. Shouted at for swapping a broken bed. Then it just went down hill ftom there. Nicky the female lifeguard would shout at you for breathing. Her attitude was terrible. Its Her rules or the pool gets shut and she actually shuts the pool!! My husband kicked up a fuss and had it reopened but it's her way or the high way. People are scared to move around the pool because they are scared of being told off.  It ruined our holiday for us!! I can't believe she is aloud to behave this way and speak to paying guests the way she does. She smokes around the pool, she sits doing her hair and make up. He was sitting listening to music while listening to music on her head phones? How would she hear anybody in destress with head phones on? Totally shocking. We are still here writing this review because this hotel is terrible and I would hate for anybody to waste their money by booking this place. We only heard 2 other English people so this hotel is not for English. I can't stress enough that we are not fussy people and we always try to make good of a bad situation but if i can stop one family from coming here then my review was worth writing.

  

• Helen c

  13 septiembre 2019
  Main holiday

  The staff are lovely, it's a very cheap and cheerful hotel. Foods local, but never hot always warm. They don't do alot of fresh fruit water melon or plums and a couple of times peaches. The all inclusive is a joke they have 3 bars, but all inclusive have to go to a separate room for drinks. You can't have fresh fruit juice for breakfast they don't have it. The cleaners are very lazy they put clean towels in daily but don't clean and very rarely make the beds. All that said we had a great time it's close to the bus stop for Varna bus costs 3lev, a short walk to the beach and shops.

  

• Toddc17112

  14 septiembre 2019
  If your English avoid this hotel!!

  Me and the misis went all inclusive to this horrible hotel, the receptionist called Toni old women has been so disrespectful since we've been here, sat in the food area had something to eat and it was defiantly the last time I eaten in there! Disgusting.. it's defiantly put me off to come back to Bulgaria for anouther holiday, can honestly say it will be the last time I come to Bulgaria, am a polite lad an spoke to the women with respect and all she did was spoke to me like crap! If your British do NOT book this hotel, if your Dutch or German you should be fine, the pool is disgusting it never gets cleaned out!, told the cleaners to clean our room and they didn't even change the towels or bed sheets they just folded the towel up and it still had the brown stain I seen before!, the cleaners don't really clean we was still seeing the same bugs what we killed our selfs and they wasn't moved after they cleaned, an as for all inclusive everything taste waterd down, no sprits inclued and the beer tasted like water! BRITSHISH AVOID THIS HOTLE IT WILL PUT YOU OFF!!..

  

• HeidiHelg

  19 septiembre 2019
  Stay here when you visit Praha!

  The staff was so serviceminded and nice. At arrival and the The breakfast was perfect, and the hotel is in the middle of everything. We stayed for 3 nights and I will come back for sure! Enjoyed my stay! Thanks!!

  

• Samantha P

  26 septiembre 2019
  Not as bad as people make out

  We have been here a week. Bed and breakfast. Same everyday. But fine and eatable. Staff are friendly, we are british. And we spoke to them. And they spoke english back to us, we had a room on the 6th floor, sea view and pool view, it was spacious, and for a budget hotel , it was ok. Bed comfy ,shower powerful. Lifts are small, 2 people but never had to wait long .Drinks in golden sands are cheap, but eating out isnt, more expensive than in the uk at times, the beach is sandy. And there were alot of places closing down for the end of season. The perla hotel. Is in a quiet area, not a bad walk down to the front. But back up. Its hard going, got a taxi back sometimes, the hotel does charge for sunbeds around the pool if not all inclusive, 5 levs each £2.50 which i ve never known before, but go get a cushion there not extra,the pool was nice and clean. No broken tiles its crazy paving, pool toilets and a medical centre right by the pool. the hotel does not have any disabled facilities, no entertainment at all. No kids club. Its not a bad place to stay for the money you pay. Its been mixed weather, but had a relaxing time .

  

• ShanM051

  21 septiembre 2022
  Wouldn't recommend

  All inclusive was not worth it. Food is always cold and didn't have a variety at all. Staff working in the restaurant are rude and don't speak much English. Only all inclusive drinks at 1 of the 3 bars. One night the beer tap and none of the soft drinks were working and was told there's nothing they can do. Complained to the lady at reception who apologised but no alternatives were made until a couple hours later when warm bottles of fizzy drinks and warm bottles of beer were offered. Staff are overall not welcoming or friendly.

  

• Escape13433640548

  23 julio 2023
  Would not recommend - only the pool was ok

  Only go there if you really get a good price and just want a bed and a pool. 1. The rooms are very old and ugly. 2. There are no dark curtains in the room so its very bright as soon as the sun goes up. 3. The staff isnt very friendly (but after my holiday in Bulgaria, that is unfortunately my impression of many locals) 4. The food at Perla is extremely bad. Almost not eatable. 5. The staff dont speak English or very little. 6. There are only two very small elevtors, but seven floors. At some times of the day, you have to wait a very very long time to use it.

  

• 584susieg

  06 julio 2023
  Perla Hotel - Bulgaria JUNE 2023

  Hotel Perla very clean, fresh looking hotel - just opened about week or so before our arrival following big refurbishment so carpets were lovely and plush, lovely decor etc. Rooms - very spacious, great decor, lovely big bed- very comfortable & lovely bathroom with big shower. Balcony with small table & two chairs - adequate for two people. Negative about room/balcony - no drawers, just open rail for clothes . Balcony rail seemed bit loose - reported to reception. Food - wow such a wide variety of options at breakfast, lunch & dinner. Few teething issues initially with food being cold/lukewarm instead of hot but soon rectified after day or two. Breakfast - cereal, pastries, toast machine, different varieties of bread, fresh fruit, yoghurt, jams, tea, coffee, orange juice, apple juice. Lunch - both hot & cold meat, vegetables, salad - different kinds & fresh every day, outside pizza oven - thin based and delicious in different flavours - salami, ham, mushroom, onion, tomato etc made fresh everyday, grill area - garlic mushrooms, onions, sausages, fish, chicken, made fresh every day. Fruit available - kiwis, oranges, bananas, apples, watermelon, melon, plums, cherries. Dinner - similar to lunch but some Bulgarian food along with chicken, fish, cottage pie, pasta, pizza, grilled food, salad Snacks - pizza, pasta, spaghetti, sauces, fruit. Ice cream only from 3-5pm which thought would have been better to be earlier. Bars - two outside bars with one linking to inside. If taking drinks poolside given plastic cups for safety. Bar staff very friendly and helpful - local spirits, beer, lager, wines - red & white, cocktails, soft drinks & slush drinks. Entertainment - fabulous entertainment team Ellie & George who were on hand daily trying to encourage guests to take part in mid morning exercises, darts competition, pool polo etc. also had small tables & chairs with paper/crayons for children . Very engaging and friendly team. Pools - 1 small shallow pool suitable for children and slightly bigger pool for adults. To get into pool was rail with steps - from pool edge to first rung of steps was very steep. I have slight mobility issues - two arthritic knees so step was to far for me to use so ended up jumping in. Unfortunately when trying to get out on rungs of steps I ended up falling on bad knee so life guard had to run & help me out along with my hubby & sister. Very embarrassing but hurt knee/leg in the process resulting in me being too scared/apprehensive about going in pool again. Ramp & rail - there is a ramp & rail leading from reception area to pool side - this was very steep and rails very shaky. Not ideal. Guest Support - young girl called Gabby stopped and spoke to guests to ask for feedback on food, facilities etc. she was really lovely and engaging and made note of all queries/complaints. All staff on the whole very friendly and accommodating - reception staff (young girls) very dour and miserable at times - think lacked customer experience. Main guy on Reception was very professional and helpful. On exit of hotel at the back near bar & circular seating area, three steps to pavement but steps (similar to pool steps) were very very steep - this seemed to be the same on the kerbs around Sunny Beach. Local pubs - we went into Jupiters (5 minute walk from hotel) beer 2 lev, cider 4 lev they also served food which looked amazing but we never ate in there with being all inclusive. They had entertainment on every night - man & wife singers who were very good and also had tribute acts on Elvis Presley, Robbie Williams etc on few nights with bingo twice a week. Staff very friendly & accommodating . Great prices - wed go in about 9pm and between 4 of us had few pints of beer, cider & spirits at cost of approx 65 lev (equivalent to approx £30). Had fantastic holiday and met some lovely people who weve stayed in touch with.