Sanya Marriott Hotel Dadonghai Bay

Comentarios destacados

• Lucas K

  22 julio 2015
  Excelente hotel

  Me tome 3 días de descanso en un viaje de trabajo y venir a esta Isla. El hotel es excelente en todos los aspectos. Esta entre hoteles en construcción y hay que caminar para ir a la playa unas cuadras, ya que la playa que esta ahi no es muy buena. , y esta a 30 minutos de la zona de Yalong que están las playas más lindas. Es ideal para pasar 2 o 3 días aca y 2 o 3 días por la zona de Yalong. Atención del personal excelente, limpieza, desayuno sin palabras, todo perfecto. Pileta espectacular, una vista de 10. Muy recomendable.

  

• CongCongHuiHui

  01 enero 2021
  Family stay in Sanya

  We loved it! Staff was wonderful and helpful, kids club is amazing (inside and outside pretty cool arrangements), pools are nice (there are several pools, however; water is already bit cool for swimming). Our room had a fantastic ocean view at the 16F, room is spacious. We also enjoyed the dinner party at New Years Eve (buffet was yummy)- was great- our kids loved it! Beach is walking distant, same for the city. Dont miss the parks (to get there you need a taxi). All in all - nice experience and a great start for 2021

  

• carlton_jj

  08 febrero 2021
  JW Marriott....really?

  I was hesitant staying here given the reviews but gave the hotel the benefit of the doubt due to the very good price they had available. Let me try and make this simple with some bullet points on the good and not so good: Pros: Room decor despite other reviews seems ok. West wing is older than the east wing Location to many restaurants and bars on the beach is convenient Huge...and I mean HUGE pool (despite very cold) Great view from the room (though make sure they allocate you the right type!) Cons: Waiting for four hours for my room to be ready. Only to be put into a room with a view of A/C and little ocean view despite it being a premium ocean view. After calling front desk they rectified after one hour and apologized, however this was not off to a great start. Executive lounge....well this was like a zoo, nothing executive or club like. Most of the dishes were empty the entire night. Not the hotels fault but seemed many of the guests had not eaten for days!? Wine quality in the lounge is very, very bad. Two types of cheap Chardonnay, red wine and cheap spirits. No turn down service, despite repeated requests. I dont believe they offer here 45-60 minutes is too long for room service Staying at many 5 star resorts, this does not live up to the JW name and should have stayed a Marriott. No breakfast or lunch in the lounge In summary this would not be my choice of hotels in Sanya, however if you are looking for a good location, beach activities and dont care too much about the hotel itself you might want to consider this.

  

• DrTrvlr

  21 febrero 2021
  A not so good experience

  In a JW Marriott that is an international brand, you will expect at least English speaking staffs but unfortunately this is a big issue here. Checked in late evening, no one helped us with our luggage coming out from the taxi and had trouble checkin in as first staff couldnt speak any English at all. We tried to order through Room Service, and same issue so good thing there was online ordering system! We tried to phone their Operator to ask specific pillow and water, but they couldnt understand at all. The hotel and rooms are nice but service is not really good, and communication is really bad!

  

• CDubChina

  14 marzo 2021
  5 Star Hotel Building with 3 Star Management and Service

  The JW Marriott Sanya is a huge hotel with nice rooms, lobby, swimming pool, fitness center, and restaurants. While the building is nice, the management and service at this hotel is not five-star quality and is the worst service I have experienced at a JW Marriott Hotel. When I checked in, I was not greeted at all, and the girl at the front desk continually looked unhappy while checking me in. The check in process was chaotic as there were many guests cutting in line. The executive lounge was a chaotic experience with several misbehaved children, adults listening to TV shows/DouYin without a headset, and guests camping out for hours waiting for their midnight flights. The staff in the lounge did not refresh or refill the food regularly during afternoon tea and during dinner. But the most appalling was how dirty the lounge was. Lounge staff raked trash/debris from the tables onto the floor when "cleaning" up after a guest. The only toilet in the lounge was also filthy (one night there was vomit on the rim of the toilet). Housekeeping would come to refill the towels, but did not clean the toilet or the floor. The hotel only offered a few liquors, and it was odd that they don't offer vodka. Only one sweet red wine was offered and no sparkling wine was available. Definitely substandard to what you get at other JW Marriotts. Perhaps the oddest thing in the lounge is that Coke Zero was kept in the back room and the only way to get one was to ask a staff member. Very odd.