Villa Maria Clara

Comentarios destacados

• Hingey1

  20 agosto 2019
  This Villa and the lettings agency Perle di Puglia are both an absolute disgrace!

  I paid 5800+ for a weeks stay at the beautifully described Villa Maria Clara near Lecce in Southern Italy using a local lettings agency Perle di Puglia. They promised exciting excisions, pre arrival shopping, extra cleaning services and generally everything sounded wonderful. How wrong could my thoughts have been. The first bad vibe was that we were told that the pre shopping list was too long and they were too busy to do it. On arrival at the villa we were rushed around at check in and although it wasnt impressive on first impressions we signed the contract and moved in thinking we would make do with what we had. After looking around more thoroughly and spending the first night there we were shocked. The villa was a disgrace. Below I have listed the issues I informed the owner of Perle di Puglia. Essentially if I wanted to move out (after one night) of a dirty, old, sub standard villa to another one within the company portfolio I was told I lost 75% of my money and couldnt move until I had paid another 4200. I was made to send an e mail saying I agreed to pay an extra 4200 Euro before I could move. The Agency gave outrageously bad service and were most unhelpful. Avoid them and this villa. The villa is very badly described on the website and has many issues. It is of very poor quality. Its very dirty. Its described as a wonderful luxurious villa Rating 5 star luxury This is simply not true. Listed are some of the issues and photographs taken today. Air conditioning keeps cutting out as if its on in most rooms the electricity system overloads and it all turns off - I have had to get out of bed twice last night to re set the switches in the kitchen as the villa is so hot. Cooking stove is faulty and not working There is no changing room or shower servicing the pool/tennis court No mosquiito nets The fridge is old and dirty. No pool towels and 10 per person requested. Beds/pillows very hard and poor quality. There are the owners possessions everywhere including smelly training shows left in the gym. Toilet seats are broken No tennis balls Many lights bulbs and broken No television in outside seating area just