Village Hotel Wirral

Comentarios destacados

• Barcelona027

  03 agosto 2013
  Evitar, hotel mal insonorizado especializado en fiestas relacionadas con el consumo masivo de alcohol.

  Decidimos alojarnos en este hotel para poder visitar Liverpool y fue un acierto su ubicación. Pudimos dejar el coche en el parking y coger el tren hasta Liverpool (3,60 gbp billete ida y vuelta) y recorrer el centro sin problema -ya que en recepción nos indicaron que era dificil aparcar-. Una vez en Liverpool observamos que tampoco es tan dificil ni caro aparcar, pero disfrutamos de un día sin el coche ya que la ciudad se puede visitar a pie. El hotel da acceso gratuito a su gimasio y piscina interior climatizada (que incluye jacuzzi y saunas) de 10 am a 9pm y que tienen usuarios no alojados en el hotel. No es necesario gorro de baño y se dispone de un vestuario con taquilla todo gratis. Estos aspectos, junto al parking gratuito y la presencia exterior del hotel son muy favorables. Lamentablemente, el hotel no lo elegimos como resort y por tanto valoramos los siguientes aspectos en los que no fue tan acertado: - Existen dos tipos de habitaciones, las de pared roja son las más viejas, en primera planta, mal insonorizadas y que necesitan una renovación urgente. Las fotos de los viajeros incluyen algunas de las deficiencias: suciedad, mobiliarios roto... - El hotel tiene una discoteca, un pub, un starbucks (todos con terraza) y organiza bodas y celebraciones cuyo principal motivo es la ingesta de alcohol. La clientela, eminentemente inglesa, resulta muy escandalosa a lo largo de la noche. No es posible conciliar el sueño. Todas las habitaciones están prácticamente en la planta 1 y alguna en la 2. - El desayuno está incluido en las habitaciones y disponible para no clientes por 5,95 gbp. Es un buffet con mucha variedad que incluye el desayuno inglés pero lamentablemente muy mal cocinado. - La zona es poco agradable, el hotel que se encuentra enfrente, travelodge, era tan ruidoso que se sentían las celebraciones desde nuestro hotel cuando cerró la discoteca. Evitar si quieres dormir. Si quieres disfrutar del alcohol en inglaterra este es tu sitio.

  

• markh0dge77

  16 diciembre 2020
  Great break

  Fantastic value for money and relaxing night away from it all and only niggle was waiting 35 mins to get drink and order our meal ! Really clean , pool excellent and enjoyed using a gym again . Good value for money

  

• 570traceyj

  28 diciembre 2020
  Lovely break away

  The village chain kindly changed our reservation 3 times due to firstly booking a wales one and with it being closed allowed me to move it to the wirral one then moved dates so with this being a gift was really great full for this.Booked a club room and although didnt feel wow when arrived it was clean and cosy.Had lovely meal in pub and breakfast the next morning.very covid secure but main thing that made this hotel great was the staff...hard working and very friendly. Receptionist,bar and waiting on staff and cleaners who helped us find our room.would not hesitate to stay here again.

  

• lauragmurray12

  29 diciembre 2020
  Like staying in faulty towers!

  Noise was unbearable. Screaming babies and parties going on. This was a shame for us as we stay in Village Hotels regularly and this one is where we got engaged. Despite complaining we were not able to move with guarantee that we would get a peaceful night anywhere else in the hotel so I spent the night with my ear phones in!

  

• roycope85

  03 enero 2021
  Never again

  Where to start - 1. A phone call days before telling us that despite prepayment for food you'll starve on Xmas day. This went down well. 2. Ordering food to the room meant navigation of the worst website / staff experience ever. The site doesn't know about any credit and the staff don't know how to apply it either. That's if the cooks hadn't gone home early and nobody knows how a microwave works. 3. Incompetent, untrained staff that cannot work as a team, one screamed at my wife to stand in an unlit section of the foyer and then ignored her completely as did the other staff around who were clockwatching to go home. In the end I gave up. Completely. it's not my place to suggest how the staff shoud use common sense to work around their systems, how to engage with customers when issues arise or suggest solutions. I'm having a break from work, not applying for a management role! On the plus the rooms were clean. (apart from the mouldy windows) Take your own pillows, theirs are made of concrete! We booked this at the start of lockdown when hotels were screaming about bankruptcy. Wish I had kept my money in my pocket. I didn't sleep properly, stressful dealing with the staff and the food wasn't brilliant but the portions were good.