Bay of Palms

Comentarios destacados

• Milly D

  29 enero 2020
  Broken air conditioning and poor cleanliness

  My partner and I stayed here over the Australia Day long weekend and paid a premium for two nights. Upon arrival the receptionist was lovely and welcoming, the pool and lake were nice, but our room was of poor cleanliness and the air conditioning kept coming up with an error every 15 minutes and turning off. We mentioned this to the receptionist and the best we got was 'sorry, we already know about this issue and it won't be fixed until Tuesday' (after we have left). I was very frustrated that there was no offer to move rooms or at the very least offer a discount on the room. We ended up having to buy a portable fan (as pictured) as the room for far too stuffy and unbearable in the Qld summer heat. I was not impressed, do not recommend and will not be returning here to stay again.

  

• emandco2017

  03 febrero 2020
  Great Place to Stay!

  We loved staying there!! Good vibe, Clean, Comfortable Bed, Great facilities, Privacy in our unit, Undercover reserved place parking came with our unit, Close to Shopping Center & Take away food outlets, Nice Spa & Pool, Small Games room, Helpful Management, Affordable rates, & More! We would fully recommend staying here, & we WILL 100% be going back!

  

• Brad H

  23 febrero 2020
  Good value and nice pool

  This was a good value stay for the Gold Coast. My apartment overlooked the lake which was pretty. Good kitchen and room facilities. Only interacted with staff member once who was friendly. My only set back is the car park is a but far from the room which is okay, however with a lot of luggage its a bit of a strain, especially as I had an upstairs apartment. Overall, I would recommend this relaxing place with a nice room view and great pool area.

  

• Danni M

  19 agosto 2020
  Good value but average stay

  We came for a short stay with our 2 kids and overall, it was ok. The price is what makes me give this place 3 instead of 2 stars because it was excellent value. However, the toilet ran the whole time, amenities were average and the bed was super uncomfortable. The pool area was nice. It wasn't an unpleasant stay, but I also wouldn't rush back.

  

• crystale399

  05 febrero 2021
  Review on service

  This place is disgusting behaviour they have tenants that live here and abuse other visitors and cause big fights and the night manager wants nothing to do with the whole lot I will never come here again. A couple asked to move rooms and got told there was none which was a lie and then they had to go find somewhere else to stay at 10pm. Im utterly disgusted. They advise thats theres a bar when theres not.